“How do you keep this TV connected to 5 ghz wifi? Every time I try to use my 5 ghz, the tv can't hold the connection. I connected it to 2.4 ghz and it works without an issue. Is my TV defective??”

Asked by Angela 5 years ago

1-1 of 1 Answer

We hate to see that you've run into this! Please head to All Settings > General > and make sure that Quick Start+ is set to Off, then restart the TV and try to reconnect to your wireless network. If you need further assistance, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Answered by LG Digital Customer Care 5 years ago
Sorry, there was a problem. Please try again later.