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Hi there, Queenie46. We understand your inquiry about your LG 55UT7570PUB. This model does not include a traditional internal hard drive or sizable user-accessible storage in gigabytes. Instead, it relies on cloud-based services and streaming apps, while offering two USB-A ports for external drives or flash drives to play or record content. Troubleshooting Step If you encounter an “insufficient memory” message when installing or updating apps on your TV, navigate to Settings > All Settings > General > System > Manage Apps, then select the app and clear its cache. This frees up the TV’s limited onboard flash memory and can resolve installation or performance issues. https://www.bestbuy.com/site/lg-55-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578186.p?skuId=6578186 For more tips or if you’d like personalized assistance, please send us a private message on social media at @LGUSSupport, and our team will be more than happy to explore possible solutions with you. We appreciate your patience and look forward to helping you get the most out of your 55UT7570PUB. —Renzo
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