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Questions & Answers

Page Showing 81-85 of 85 questions
  • QuestionIs the 55" UT 75 model an IPS or VA panel?

    Asked by Buss.

    • Answer Our LG 55” Class UT75 Series LED 4K UHD Smart webOS TV (2024), Model # 55UT7570PUB TVs are a mix of VA, IPS, and ADS panels...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow many gigabytes does this tv have

    Asked by Queenie46.

    • Answer Hi there, Queenie46. We understand your inquiry about your LG 55UT7570PUB. This model does not include a traditional internal hard drive or sizable user-accessible storage in gigabytes. Instead, it relies on cloud-based services and streaming apps, while offering two USB-A ports for external drives or flash drives to play or record content. Troubleshooting Step If you encounter an “insufficient memory” message when installing or updating apps on your TV, navigate to Settings > All Settings > General > System > Manage Apps, then select the app and clear its cache. This frees up the TV’s limited onboard flash memory and can resolve installation or performance issues. https://www.bestbuy.com/site/lg-55-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578186.p?skuId=6578186 For more tips or if you’d like personalized assistance, please send us a private message on social media at @LGUSSupport, and our team will be more than happy to explore possible solutions with you. We appreciate your patience and look forward to helping you get the most out of your 55UT7570PUB. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHello. What is the total weight of the item with the box included? Thanks

    Asked by Antonio.

    • Answer Hello there, Antonio. Thank you for sharing your experience with us. We understand your inquiry regarding the shipping weight of the LG - 55" Class UT75 Series LED 4K UHD Smart webOS TV (2024). https://www.bestbuy.com/product/lg-55-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZQZ48 For this specific model, the total weight of the item including the box (shipping weight) is approximately 30 lbs. The dimensions of the packaging are 54.3" x 32.5" x 5.0". For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this TV 120 Hertz

    Asked by Budd.

    • Answer Hello there, Budd. Thank you for your inquiry! We understand your interest in the refresh rate of the LG 55UT7570PUB 4K UHD TV. This model features a native 60Hz refresh rate, which is standard for smooth viewing of most content. It does not support a 120Hz refresh rate. https://www.lg.com/us/tvs/lg-55ut7570pub-4k-uhd-tv#pdp_specs If you need any more details or assistance, feel free to send us a private message on social media @LGUSSupport with your contact information, and we'll be happy to assist you further! We appreciate your interest in LG! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this TV be wall mounted?

    Asked by Curious.

    • Answer I have a fitueyes stand trying to figure out what screws to use

      Answered by Anonymous