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Hi, Be sure that the canner is centered over the surface element and is flat on the bottom. The base must not be more than 1 inch larger than the element. Use of water bath canners with rippled bottoms may extend the time required to bring the water to a boil and may damage the cooktop. Cookware should have flat bottoms that make good contact with the entire surface heating element. ^Vanessa
Sorry, there was a problem. Please try again later.Best Buy should know that my delivery date is Jan. 6 2023. So tell me how can I answer this question? This wouldn't happen if we used humans and NOT computers. Have a good day.
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