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It is normal for the convection fan to run while preheating during a regular bake cycle. The convection fan motor may run periodically during a regular bake cycle. If what you are experiencing is contrary to this, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
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