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Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
Sorry, there was a problem. Please try again later.Hey Mindy... Are the flames yellow? You can adjust the flame size. Take a look at page 19 of your manual. If you can't find a physical copy, you can get it from the Best Buy website.
Sorry, there was a problem. Please try again later.Please delete this question. Figured it out.
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