“The cast iron griddle is missing, the stove was delivery today. We were told it came with it when we bought the stove.”
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Hi, Cat. Thank you for reaching out. We understand how important it is to have all the components that were promised with your LG Range (LDGL6924S) model. We are committed to ensuring that our products are delivered with all the necessary components to provide a seamless experience. To assist you further, we recommend contacting Best Buy customer service at 888-237-8289. They may be able to help with the missing item. In the meantime, you can also check the packaging thoroughly, as sometimes these items are packed separately or in different compartments. If you're unable to locate the griddle, please reach out to us via private message on social media @LGUSSupport, and we’ll gladly help you with the next steps to resolve the issue. We appreciate your patience and are here to assist. ^Juvy
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