“We just bought the tv. It looked good at the store but after we set it up, the picture quality is not as good. The pictures are not sharp. I've tried all settings but all they do is change the quality of the colour but not the quality of the pictures.”
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Be aware the picture qualty on Ultra HD sets will almost never look as good at home as it does in the store because the store displays are showing native 4K video, which is difficult if not impossible to get at home. What you are seeing at home is upscaled HD (720p or 1080i), the best cable can offer at this time. Upscaled content may look soft or even fuzzy. Upscaling works best with clean over the air broadcasts or direct blu-ray. signals. The only 4K you can get at home is from one of the new 4K blu ray players and some 4K streaming services from Netflix and Amazon) Upscaled content may look OK or may look awful, depending how bad the source material is and how compressed it is before it gets to you.
Sorry, there was a problem. Please try again later.Just turn off the energy saver
Sorry, there was a problem. Please try again later.Make sure that you are receiving HD signals whether you are using cable or regular HD antenna. Remember many cable providers will not give you HD channels unless you specify.
Sorry, there was a problem. Please try again later.Did you try turning the Energy saving setting OFF. It will help you with the picture
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