Questions & Answers

Q: Questionhow wide is the stand from end to end?

Asked 9 years ago by Nick.

• A:Answer On the 65 inch unit, the stand is 38 inches wide.

  Answered 9 years ago by since81

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this a smart tv where you can hook it up to the internet and get streaming from roku. Can you download 4K to the tv?

Asked 8 years ago by Anonymous.

• A:Answer Yes, this is a Smart TV with built in wi-fi and internet capabilities. You can hook up a Roku device to it, but it doesn't have Roku TV built into it. It has WebOS and LG Content, and lot's of streaming options similar to a Roku. You can stream 4K from internet streaming apps to it.

  Answered 8 years ago by ScizotVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this the 2015 model?

Asked 9 years ago by Vrushali.

• A:Answer No, this is the 2016 model.

  Answered 9 years ago by TheDarkRaven

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan anybody comment on this tv's performance in a dark room? I've read that there are problems with with picture quality when viewing in dark rooms.

Asked 9 years ago by KevinK.

• A:Answer Press the settings (cog or gear icon) button , along the right screen there will be circles with icons (I believe picture options is the mountain icon) click on the picture icon select smart setting for dark rooms and it will adjust accordingly. This t.v. Is great. My only complaint is that my HD cable box can no longer live up to my t.v.

  Answered 8 years ago by BestbuyerVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI saw this marked on the back of this TV: [SVC only} What is this mean? Thanks!

Asked 9 years ago by Anonymous.

• A:Answer If I remember correctly, that means service. That is what service technicians use to access your TV's special menus and diagnostics.

  Answered 8 years ago by Brynxe

  Helpful (3)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionThe 65UH8500 manual states that HDMI plugs should be no bigger than 18mm x 10mm, but my existing HDMI plugs are all 20mm x 10mm. Will my existing HDMI cables fit in the 65UH8500? Thanks.

Asked 8 years ago by WiFiWanderer.

• A:Answer It might be a little cozy, but you should be fine.

  Answered 8 years ago by AaronBVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you surf the web and watch any website you choose with this tv?

Asked 9 years ago by Bdog.

• A:Answer Depends on the website, but i've been able to use sites, and features that are not available to tablets or smartphones.

  Answered 9 years ago by GalopeVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this TV'S display panel quantum dot ?

Asked 9 years ago by Hung.

• A:Answer The LG - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - with High Dynamic Range - Silver, Black, Model # 65UH8500 is one of three series of TVs that use a Quantum Display, (UH9500 and the UH7700 are the other two)...^IFV

  Answered 9 years ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI have an LG theater surround sound that offers 3D sound would it work with this tv?

Asked 9 years ago by Daniel.

• A:Answer Yes, it will work with this TV.

  Answered 9 years ago by CommunityAnswer

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this TV able to be wall mounted? If so, what mounting kit is recommended? Thanks!

Asked 9 years ago by Steve2016.

• A:Answer Yes, the TV can be wall mounted.

  Answered 9 years ago by CommunityAnswer

  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this TV have the ultra luminous technology?

Asked 9 years ago by Vrushali.

• A:Answer Yes, this TV has Ultra Luminance.

  Answered 9 years ago by CommunityAnswer

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionComparing this TV against others playing a Finding Nemo promo, this TV and a Visio with full array LED, seemed dull in comparison. Seeing how everyone who has reviewed this TV seems to love it, please explain.

Asked 9 years ago by Scubadude.

• A:Answer At the store were I got mine ,the display for this tv had a lot of light glare and it seemed dull,almost like it had a film over the screen. But when I got mine home I went through the preset picture modes and found the one that makes the picture pop in my house. I don't have the tv mounted on the wall I have it on a stand so when I'm watching it's at eye level, for me this tv is awesome. The picture is very clear and the colors pop nice and bright 3d is awesome. not sure why exactly, but it doesn't look nothing like it did in the store.

  Answered 9 years ago by loveLG

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionHey, My remote will not sycn and sometime my remote will not function. What should I do?

Asked 5 years ago by TV65.

Q: QuestionIs there anyway to get of the cross talk in subtitles when this set is in 3D mode? I have tried various 3D adjustments but just cannot get rid of this annoyance entirely. Some films are better than others in this regard.

Asked 8 years ago by JerryU.

• A:Answer Sorry have not yet watched anything in 3D to know how to do this.

  Answered 8 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo any of you have this TV and use an Xbox One S? Mine loses the HDMI signal when playing a 4K or 3D bluray and I have to power the TV off and on to get it back. It only happens at the beginning of the movie (from the title screen). It's not the cables.

Asked 8 years ago by Victor.

• A:Answer No issues with mine at all but mine is running through my 4K surround sound receiver. Sometimes by the end of the movie some sound millisecond sync issues from Xbox.

  Answered 8 years ago by torquehoundVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI got mine last September to add to my 65uf8600. The 8600 did not have HDR. Amazon has the most HDR programs to watch. The problem is that Amazon UHD/hdr programs are very dark and less vibrant than 1080P. Is this normal? If so what good is HDR?

Asked 8 years ago by jerrys.

• A:Answer The ENERGY STAR® Qualified LG - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - with High Dynamic Range - Silver, Black, Model # 65UH8500 supports both HDR10 and Dolby Vision™. In the TV's Menu, you can navigate to 'Advanced Controls and Expert Controls where you will find three HDR Settings, HDR Vivid, HDR Bright and HDR Standard and other settings that you can use to customize the picture to your preference...^IFV

  Answered 8 years ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the dimention of tv from top to bottom &, side to side? Need to know if it (the 65") will fit in my media cabinet. or, if i have to go to the 60' tv. Thank you for your response, Holly

Asked 8 years ago by Holly.

• A:Answer 39 inches high, with the stand, by 57 inches wide

  Answered 8 years ago by BlueVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this TV support 4k content from an Xbox One S?

Asked 8 years ago by Chuck.

• A:Answer Yes. This t.v. Is 4K and supports native 4K devices such as Xbox one s and will also up convert non native devices. When you set up the Xbox one s video settings set it for 4K output. The Xbox one s can stream in 4K as well as play 4K blu Rays. For full 4K you need a high speed 4K hdmi cable which is included with the Xbox one s.

  Answered 8 years ago by BestbuyerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much does the TV weigh?

Asked 8 years ago by JOHN.

• A:Answer I don't recall but I do remember from when I was researching that both Best Buy and LG list under specifications online the weight with and without stand as well as dimensions in and out of box, which was very helpful in planning transporting from store to home.

  Answered 8 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)