Questions & Answers

Q: QuestionDoes this set have a non glare screen ? ( 65UF7700 )I have a LG set that the screen reflexes light from the sun or lamp which it not enjoyable to watch. I want to buy another set (65UF7700) but I do not want to buy another tv with a glary screen.

Asked 10 years ago by Big H.

• A:Answer The LG 65" Class (64.5 Diag.) LED Smart 4K Ultra HD TV has a matte finish screen.

  Answered 10 years ago by CommunityAnswer

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Q: QuestionDoes this model support the HDCP 2.2 protocol?I would like to know if this model supports the HDCP 2.2 protocol?

Asked 10 years ago by WaterBean.

• A:Answer The ENERGY STAR® Qualified LG 65" Class (64.5" Diagonal) IPS 4K UHD Smart LED TV w/ webOS 2.0, Model # 65UF7700, like all other LG 4K UHD TVs manufactured after Sept 2014 all have at least one HDMI port that supports the HDCP 2.2 protocol...^IFV

  Answered 10 years ago by LG Digital Customer Care

  
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Q: QuestionNetworkMy TV has lost the network 3 times now. Not just in terms of having to reconnect, but to find the network, as if it was right out of the box. Cant figure out whats causing it. Seems to be about a week between each time, though that might just be because I usually stream over the weekend.

Asked 10 years ago by Anonymous.

• A:Answer We regret to read that your LG 65" Class (64.5" Diagonal) IPS 4K UHD Smart LED TV w/ webOS 2.0, Model # 65UF7700 keeps losing its network connection. That is a common problem with a lot of other devices and the problems can range from your wireless network being adversely affected by devices that use 2.4 GHz or 5 GHz frequencies (mobile phones, Bluetooth devices, or microwave ovens). You may also want to check if your agreement with your ISP may limit the number of devices you can connect to your network. Some connected devices may slow down your network speeds and cause the TV to lose its network connection or the speed of your wireless network may vary depending on the wireless network environment. If you check your TVs settings, it may show that it is connected to your router but not your internet and some people have success by going into the TV's menu and selecting IP settings and only changing the DNS Server numbers from auto to manual and changing the numbers to 8.8.8.8 or 8.8.4.4...^IFV

  Answered 10 years ago by LG Digital Customer Care

  
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Q: QuestionIs Netflix viewable in 4K on this model?Netflix has a published list of devices capable of its 4K a viewing and this model is NOT on the list.

Asked 10 years ago by BeauH.

• A:Answer BeauH, LG has had an extremely strong and continued relationship with Netflix and in a joint event in New York on April 8, 2015, LG Electronics USA joined forces with Netflix for the official launch of LG's 2015 4K ULTRA HD (UHD) OLED and LED TVs, The introduction of LG's 2015 4K UHD TVs coincided with the first designations for the Netflix Recommended TV program, which helps consumers identify televisions that offer both the best Netflix experience and superior smart TV performance overall. The LG 65" Class (64.5" Diagonal) 4K UHD Smart LED TV w/ webOS 2.0, Model # 65UF7700 and other LG Smart TVs were the first and only 4K UHD TVs to be designated as Netflix Recommended TVs, in large part due to LG's updated webOS 2.0 platform, which delivers a faster and superior smart TV performance, as well as a streamlined user interface. If you visit the LG site's page for this model, you will see it has a Netflix Recommended TV logo which means that it has passed a rigorous evaluation process based on criteria that Netflix members care about the most: √ Easy Netflix access - Netflix is easy to access on the TV. √ Fast app launch - Turn on the TV and start Netflix quickly. √ Fast app resume - The Netflix app quickly resumes from where you left it. √ Fast video playback - Your TV shows and movies start playing more quickly. √ Latest Netflix version - TV comes with the latest version of Netflix with the newest features...^IFV

  Answered 10 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this tv have blue tooth?

Asked 5 years ago by Trini.

Q: QuestionARC Not WorkingI have this TV connected to my Denon AV Receiver on the HDMI 2 (ARC). But I'm not getting audio from the Smart TV apps through the AVR. Help pls?

Asked 10 years ago by sanjuvarma.

Q: QuestionHow does the magic wand work with the directv remote?

Asked 10 years ago by actionj.

• A:Answer The LG Magic Remote Control with Voice Mate™ for Select 2015 Smart TVs, Model # AN-MR600 that is compatible with the LG 65" Class (64.5" Diagonal) IPS 4K UHD Smart LED TV w/ webOS 2.0, Model # 65UF7700 is not a learning remote so it cannot be taught the commands for the direct TV remote. Embedded within the AN-MR600 is a library of codes for it to be able to control other devices that are connected to the TV after activating the Universal Remote Control...^IFV

  Answered 10 years ago by LG Digital Customer Care

  
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Q: Questionis this a free voltage product? I will use this in the other country.is this a free voltage product? I will use this in the other country. LG - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - Black

Asked 10 years ago by Anonymous.

• A:Answer Hi, although the LG - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HDTV is a dual voltage unit, (100V~240V, 50Hz/60Hz), it will only support the ATSC and NTSC Video Broadcast Systems and if the country you intend to use it in uses the PAL Video Broadcast System, this TV will not work, you will not be able to receive local channels. You can use it to playback DVDs and Blu-ray discs that are coded for this region on a compatible player or a region free or zone free player, but that will be the full extent you can use it for unless you got a Video System converter...^IFV

  Answered 10 years ago by LG Digital Customer Care

  
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Q: Questiondoes this tv have an optical output?

Asked 10 years ago by Anonymous.

• A:Answer Yes, the LG LG - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV - Black, Model # 65UF7700 has an Optical Digital Output...^IFV

  Answered 10 years ago by LG Digital Customer Care

  
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Q: QuestionCan this Tv be wall-mounted?

Asked 10 years ago by Anonymous.

• A:Answer Yes

  Answered 10 years ago by Gladys49

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Q: Questionwidth of the TV

Asked 10 years ago by Anonymous.

• A:Answer This TV is 65" wide.

  Answered 10 years ago by CommunityAnswer

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Q: QuestionWhat is the length of the stand?

Asked 10 years ago by Anonymous.

• A:Answer The distance between the stand legs on the LG - 65" Class (64.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV - Black, Model # 65UF7700 is almost as wide as the width of the TV which is given as 57.5" so the legs are going to be about 55" apart...^IFV

  Answered 10 years ago by LG Digital Customer Care

  
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