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Questions & Answers

Your price for this item is $996.99
The comparable value price is $1,999.99
Page Showing 1-20 of 38 questions
  • QuestionDoes this TV have Dolby vision?

    Asked by Anonymous.

    • Answer Yes! This TV has Dolby Vision and Dolby Atmos.

      Answered by Konnori

  • QuestionDoes this come with a wall mount? If not, which is the recommended model?

    Asked by Stan.

    • Answer No wall mount including . I bought it

      Answered by LANP

  • QuestionDoes LG make shorter legs for the OLED65B5AUA? I am trying to place in my tv cabinet … Thank you!

    Asked by Ron.

    • Answer I don't think so. You will need a cabinet or table at least 43 inches long.

      Answered by Computerhack

  • QuestionDoes this TV require internet for setup and local source only use, or can I use this completely offline right out of the box?

    Asked by Waluigi.

    • Answer The LG 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED65B5PUA, does not require internet for setup. It can can still function without being online, offering several traditional and offline capabilities. If you prefer OTA (Over-the-Air) TV Programming, you can connect an indoor or outdoor antenna to the F-Type, 75-Ohm coaxial connector on the back of the TV labeled 'Antenna/Cable In', and use the Auto Tuning function that automatically searches and remembers channels that are available for viewing, and are being broadcast at the time you search for them, or you can use the Manual Tuning to manually search and save channels, and searching and check the signal strength of the digital broadcasting. However, without internet access, you will miss out on features like streaming services and online content updates. Platforms like Netflix, Hulu, and Amazon Prime have become essential for many viewers, offering a wide array of movies, TV series, and exclusive content. Without internet access, these services remain out of reach, limiting your ability to enjoy the vast libraries they provide. Setting up a smart TV without internet connectivity is generally straightforward. The initial setup typically involves selecting the preferred language, setting the time and date, and choosing the input sources. An internet connection enhances the setup process by allowing automatic updates and app installations, and keeping the software updated, which often includes bug fixes, new features, and security patches that protect the TV from vulnerabilities, but it is not necessary for the initial configuration...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionAre the legs on the stand adjustable?

    Asked by Pc.

    • Answer No. Legs don’t appear to adjustable.

      Answered by RosemaryP

  • QuestionWhat are the fps for this model?

    Asked by SB.

    • Answer FPS (Frames Per Second) and Hz (Hertz) measure different aspects. FPS refers to the number of frames generated by the graphics card per second, indicating how many images are displayed on the screen, while Hz measures the refresh rate of the TV, indicating how many times per second the display updates with a new image. Hz is what is always listed for TVs, and the LG 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED65B5PUA, has a native 120 Hz Refresh Rate like all other LG OLED TVs...^Ivan.

      Answered by LG Digital Customer Care

  • Questionwould i get any stations without cable tv

    Asked by Anonymous.

    • Answer The LG - 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED65B5PUA, has an F-Type, 75-Ohm, Coaxial Connector on the back labeled 'Antenna/Cable In' to which you can connect an indoor or outdoor antenna so you can receive OTA (Over-the-Air) TV programming with an antenna. You can use the Auto Tuning feature in the TV's settings menu to automatically search and save channels that are available for viewing that are being broadcast at the time of the search, or use the Manual Tuning feature to manually search and save channels and also check the signal strength of digital broadcasting...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this 65" come with a stand

    Asked by lafexpress.

    • Answer The LG - 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED65B5PUA, only comes with the stand legs shown in its images...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes installation include hauling away old tv?

    Asked by Anonymous.

    • Answer I believe there are different plans/tiers, but can't remember. I paid for the recycle/haul away service. They brought the new TV upstairs and into my bedroom and removed my old TV. However, there is no installation; you'll have to figure that out on your own, which isn't difficult aside from needing an extra person to help you lift/move it.

      Answered by iitalix

  • QuestionI just purchased the LG 65 inch B5 Series OLED AI 4KUHD Smart webOS TV 2025. We have cleared the pixels but they keep coming back.

    Asked by Janey.

    • Answer Dead pixels on the LG - 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025) Model # OLED65B5PUA, or on any TV cannot be cleared. They are more prominent against certain backgrounds. Please contact our Customer Support on social media (Twitter, Facebook, YouTube etc.,) for assistance arranging for a service technician who will determine if the screen needs to be replaced...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI have a Polk or Bose soundbar. Which would be better to use? both have optical and HDMI. Which of those those is better to use? If it's HDMI, do you have a recommended HDMI input port to use on the TV?

    Asked by Soundbar.

    • Answer HDMI is usually considered the better option as it supports more sound codecs and has higher bandwidth. If possible, I believe you should be using the ARC or eARC input. The instruction manual should for the soundbar usually informs you of this!

      Answered by iitalix

  • QuestionHow good are the built in speakers?

    Asked by Anonymous.

    • Answer The built in speakers sound good but thier sound bar blows them away.

      Answered by BrianS

  • Questiondoes this tv have anti glare

    Asked by LarryM.

    • Answer Hello there. Thank you for reaching out to us with your question. We understand your inquiry regarding the screen features of the LG OLED65B5PUA. Based on the official specifications, this 4K OLED model is designed with Pixel Dimming and Perfect Black technology, which allows for incredible contrast and vibrant color reproduction. While the OLED panel is designed to provide a premium, clear picture, this specific unit features a glossy finish to enhance the "Perfect Black" levels and does not include a dedicated matte anti-glare coating. We find that the α8 AI Processor 4K Gen2 works to optimize the picture quality for an excellent viewing experience. https://www.bestbuy.com/product/lg-65-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKWV If you have any further questions about its features or need more details on the specifications, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhy did it cost me around 3000 dollars for an 85 inch TV from Samsung. QN90D are these the same? How many different 85 inch TVs can Samsung make?

    Asked by StevyC.

    • Answer Hello there, StevyC. Thank you for reaching out to us. We understand your inquiry regarding the pricing and available options for the television you purchased. For inquiries specifically regarding Samsung models, such as the QN90D, or pricing differences found at the retailer, we recommend contacting BestBuy directly for these inquiries. https://www.bestbuy.com/product/lg-65-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKWV If you have any further questions about LG products and features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan you cast a Windows 11 laptop to this TV?

    Asked by Anonymous.

    • Answer Hi there. Thank you for your interest in the OLED65B5PUA. We understand your inquiry regarding casting a Windows 11 laptop to the TV. Yes, this model supports screen mirroring capabilities. You can easily cast your Windows 11 laptop by using the "Connect" or "Cast" feature in Windows to wirelessly duplicate or extend your screen, or utilize the "Google Cast built-in" feature for compatible apps and browsers. https://www.bestbuy.com/product/lg-65-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKWV If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this model include "clear voice" to clarify human voices?

    Asked by Lauri.

    • Answer Hello there, Lauri. Thank you for your interest in the OLED65B5PUA. We understand your inquiry regarding the Clear Voice feature. Yes, this model comes equipped with Clear Voice Pro (Auto Volume Leveling) to help clarify human voices. https://www.bestbuy.com/product/lg-65-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKWV If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat all is included with installation? I know I have to purchase the wall mount, but what will the installers actually do? We would like to mount this over our fireplace and do not currently have any electricity going to that area.

    Asked by MK.

    • Answer Geek Squad cannot, to my knowledge do anything for a power supply that is not located where you want your TV. An electrician will have to run electriciy to that wall.

      Answered by Greywolf

  • QuestionWhat's the input voltage range

    Asked by Mike.

    • Answer Hello there, Mike. We understand your inquiry about the input voltage range for the OLED65B5PUA television. The official specifications for the power supply of the OLED65B5PUA indicate that the required power supply is AC 120V, 50/60Hz. This unit is rated to operate on the standard household voltage for the US market. We want to ensure you have the correct power requirements for your new TV. https://www.bestbuy.com/product/lg-65-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKWV If you have any further questions about its installation, or require troubleshooting assistance with your unit, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzonse.bazaarvoice.com/

      Answered by LG Digital Customer Care

  • QuestionWhat is the best picture settings?

    Asked by Bob.

    • Answer This is subjective as everyone has different viewing preferences. If you watch sports, standard probably works best. If you watch any kind of animal shows, standard or vivid work really well. For films, I like to use filmmaker mode although cinema works too and is just a little lighter. You can also create your own settings from scratch if you wish. Hope this helps!

      Answered by Konnori

  • QuestionIs the stand/legs included and already attached upon delivery

    Asked by Anonymous.

    • Answer This TV has legs which are included with the TV. However, you must install them yourself. That said, they are really easy to install because the legs will fit properly if done correctly. If not, you will be able to tell as they wobble. I hope this helps!

      Answered by Konnori