Deals Worth GiftingShop now

Main Content

Questions & Answers

Your price for this item is $999.99
The comparable value price is $1,999.99
Page Showing 1-20 of 30 questions
  • QuestionDoes this come with a wall mount? If not, which is the recommended model?

    Asked by Stan.

    • Answer No wall mount including . I bought it

      Answered by LANP

  • QuestionDoes LG make shorter legs for the OLED65B5AUA? I am trying to place in my tv cabinet … Thank you!

    Asked by Ron.

    • Answer I don't think so. You will need a cabinet or table at least 43 inches long.

      Answered by Computerhack

  • QuestionAre the legs on the stand adjustable?

    Asked by Pc.

    • Answer No. Legs don’t appear to adjustable.

      Answered by RosemaryP

  • QuestionWhat are the fps for this model?

    Asked by SB.

    • Answer FPS (Frames Per Second) and Hz (Hertz) measure different aspects. FPS refers to the number of frames generated by the graphics card per second, indicating how many images are displayed on the screen, while Hz measures the refresh rate of the TV, indicating how many times per second the display updates with a new image. Hz is what is always listed for TVs, and the LG 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED65B5PUA, has a native 120 Hz Refresh Rate like all other LG OLED TVs...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this model include "clear voice" to clarify human voices?

    Asked by Lauri.

    • Answer Hello there, Lauri. Thank you for your interest in the OLED65B5PUA. We understand your inquiry regarding the Clear Voice feature. Yes, this model comes equipped with Clear Voice Pro (Auto Volume Leveling) to help clarify human voices. https://www.bestbuy.com/product/lg-65-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKWV If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat all is included with installation? I know I have to purchase the wall mount, but what will the installers actually do? We would like to mount this over our fireplace and do not currently have any electricity going to that area.

    Asked by MK.

    • Answer Hi there. We understand your inquiry about what is included with the installation of your OLED65B5PUA television, especially considering your desired mounting location over the fireplace and the lack of existing electrical access. Your decision to mount this exceptional OLED TV will truly enhance your viewing experience. While we do not directly handle the installation process as LG because this unit was purchased from BestBuy, the scope of work for a standard TV mounting service typically includes: TV Mounting: Securely attaching your purchased wall mount to the wall (like a VESA 300 x 200 compatible mount for the OLED65B5PUA) and then safely mounting the television onto it. Connections: Connecting your existing external devices (such as a cable box, streaming stick, or soundbar) to the TV. Cable Management (Basic): Basic cable routing to ensure a neat appearance, though this may not include in-wall cable concealment. Initial Setup: Powering on the OLED65B5PUA, connecting it to your Wi-Fi, and configuring the initial settings for the webOS 25 operating system. Functionality Check: Testing to ensure the picture, sound, and basic smart features (like ThinQ®) are working correctly. Important Note on Electrical Work: Since your desired location currently lacks electricity, it is important to know that standard TV installation services typically do not include any electrical or structural wiring work. This necessary step, which involves installing a new power outlet and potentially running power lines, would need to be completed by a licensed electrician before the TV installer can proceed with the mount and connections. For specific details and getting the most accurate information for the safe installation of your LG OLED65B5PUA contact BestBuy about their policy on pre-existing electrical or structural requirements for the fireplace area. https://www.bestbuy.com/product/lg-65-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKWV —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat's the input voltage range

    Asked by Mike.

    • Answer Hello there, Mike. We understand your inquiry about the input voltage range for the OLED65B5PUA television. The official specifications for the power supply of the OLED65B5PUA indicate that the required power supply is AC 120V, 50/60Hz. This unit is rated to operate on the standard household voltage for the US market. We want to ensure you have the correct power requirements for your new TV. https://www.bestbuy.com/product/lg-65-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKWV If you have any further questions about its installation, or require troubleshooting assistance with your unit, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzonse.bazaarvoice.com/

      Answered by LG Digital Customer Care

  • QuestionDoes this TV have Dolby vision?

    Asked by Anonymous.

    • Answer Absolutely

      Answered by Intraman

  • QuestionWhat is the best picture settings?

    Asked by Bob.

    • Answer Filmmaker it’s definitely more natural

      Answered by Intraman

  • QuestionIs the stand/legs included and already attached upon delivery

    Asked by Anonymous.

    • Answer Yes the legs are included and so easy to attach as well.

      Answered by Atorres2025

  • QuestionWill my current wall mount holding another TV also hold this?

    Asked by HLC.

    • Answer Is your current wall mount a VESA-Compliant wall mount, and what VESA Mount Pattern(s) does it support? The LG 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED65B5PUA, is a VESA-Compliant display with a 300 x 200mm VESA Mount Pattern. VESA compliance guarantees that regardless of type, brand, or manufacturer, ANY VESA-compliant wall mount that supports the TV's VESA mount pattern can be used to mount the TV...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionAs I use Directv plugged into HDMI1, can I set tv to turn on to HDMI1 directly? Vs having to access from tv home screen

    Asked by Nile.

    • Answer Yes.

      Answered by Computerhack

  • QuestionWhat kind of adjustable stand can I use for this model

    Asked by Dians.

    • Answer LG does not make an adjustable stand for the 65-inch Class LG OLED AI B5 4K Smart TV 2025, Model # OLED65B5PUA. The TV has a 300 x 200 mm VESA Mount Pattern that can be used to mount the TV on TV stands that have a VESA Mount that supports the TVs VESA mount pattern that might be height adjustable, so you can search online to find such TV stands...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this have optical output for a sound bar.

    Asked by JL.

    • Answer Yes

      Answered by Intraman

  • QuestionCan I use Fubo TV on this?

    Asked by PamP.

    • Answer Fubo IPTV is compatible with the webOS 25 TV Platform that the LG 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED65B5PUA runs on, and it can be downloaded and installed on the TV through the LG Content Store (App Store) feature on the TV's home screen. Fubo IPTV and Fubo TV are essentially the same service. Fubo TV is an IPTV service that offers a variety of sports, entertainment, and news channels, while Fubo IPTV is another name for the same service. Both terms refer to the same platform that provides live television and on-demand content, making them interchangeable in most contexts...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this model come with HDMI 2.1?

    Asked by Pedro.

    • Answer Hi there, Pedro. Thank you for your question regarding your LG OLED TV, model OLED65B5PUA. We understand you are asking about its HDMI capabilities. Yes, this model comes equipped with four HDMI ports that support HDMI 2.1 features. All four ports are capable of handling 4K at 120Hz, eARC (Enhanced Audio Return Channel), VRR (Variable Refresh Rate), and ALLM (Auto Low Latency Mode), which are ideal for connecting the latest gaming consoles and other high-performance media devices. https://www.bestbuy.com/product/lg-65-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKWV If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this TV require internet for setup and local source only use, or can I use this completely offline right out of the box?

    Asked by Waluigi.

    • Answer You should be able to set it up offline!

      Answered by GreatBass

  • QuestionIs it 5 years for software update on WebOS

    Asked by Anonymous.

    • Answer yes

      Answered by Computerhack

  • QuestionI am considering this for an outdoor TV. What is the NIT brightness on this TV?

    Asked by Danny.

    • Answer I am using this indoor TV not outdoor TV. Full sun shine out their in my living room still see very clear picture so far

      Answered by LANP

  • QuestionDoes this output Dolby atmos , heard it doesn't include Dolby Atmos capabilities. How is this possible in 2025?

    Asked by Customer.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the Dolby Atmos capabilities on your OLED65B5PUA TV. We are happy to confirm that your TV model does include Dolby Atmos capability, as it is listed within the official specifications under the 'Audio' section. This allows the TV to process and output the immersive, multi-dimensional audio format when connected to a compatible sound system or through the TV's internal speakers utilizing its virtual up-mix technology. https://www.bestbuy.com/product/lg-65-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKWV Your feedback is important, and we'd like to assist you further. If you have any further questions about setting up this feature, or if we can clarify any of its audio settings, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care