“What all is included with installation? I know I have to purchase the wall mount, but what will the installers actually do? We would like to mount this over our fireplace and do not currently have any electricity going to that area.”
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Geek Squad cannot, to my knowledge do anything for a power supply that is not located where you want your TV. An electrician will have to run electriciy to that wall.
Sorry, there was a problem. Please try again later.Hi there. We understand your inquiry about what is included with the installation of your OLED65B5PUA television, especially considering your desired mounting location over the fireplace and the lack of existing electrical access. Your decision to mount this exceptional OLED TV will truly enhance your viewing experience. While we do not directly handle the installation process as LG because this unit was purchased from BestBuy, the scope of work for a standard TV mounting service typically includes: TV Mounting: Securely attaching your purchased wall mount to the wall (like a VESA 300 x 200 compatible mount for the OLED65B5PUA) and then safely mounting the television onto it. Connections: Connecting your existing external devices (such as a cable box, streaming stick, or soundbar) to the TV. Cable Management (Basic): Basic cable routing to ensure a neat appearance, though this may not include in-wall cable concealment. Initial Setup: Powering on the OLED65B5PUA, connecting it to your Wi-Fi, and configuring the initial settings for the webOS 25 operating system. Functionality Check: Testing to ensure the picture, sound, and basic smart features (like ThinQ®) are working correctly. Important Note on Electrical Work: Since your desired location currently lacks electricity, it is important to know that standard TV installation services typically do not include any electrical or structural wiring work. This necessary step, which involves installing a new power outlet and potentially running power lines, would need to be completed by a licensed electrician before the TV installer can proceed with the mount and connections. For specific details and getting the most accurate information for the safe installation of your LG OLED65B5PUA contact BestBuy about their policy on pre-existing electrical or structural requirements for the fireplace area. https://www.bestbuy.com/product/lg-65-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKWV —Renzo
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