“I just purchased the LG 65 inch B5 Series OLED AI 4KUHD Smart webOS TV 2025. We have cleared the pixels but they keep coming back.”

1-2 of 2 Answers

• Might be a faulty screen probably should exchange

  Answered by MohammedA 1 month ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Dead pixels on the LG - 65" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025) Model # OLED65B5PUA, or on any TV cannot be cleared. They are more prominent against certain backgrounds. Please contact our Customer Support on social media (Twitter, Facebook, YouTube etc.,) for assistance arranging for a service technician who will determine if the screen needs to be replaced...^Ivan.

  Answered by LG Digital Customer Care 3 months ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.