Questions & Answers

Q: QuestionI have a LG 55 inch OLED UHD it been a great tv until now. Burn in I have a lot of it , this tv is probably 10 years old. I’m in the market for a new tv but I’m wondering if there been any improvements made that prevent this from happening.

Asked 5 months ago by Garry.

• A:Answer It can a pixel refresh cycle my 55" did not. This should extend the life of the picture.

  Answered 4 months ago by TeddB

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this C5 tv have a STAND???

Asked 5 months ago by brock.

• A:Answer Yes, most LG C5 TVs include a pedestal stand, but the 42-inch model comes with two widely spaced feet instead of the central stand found on larger sizes. The stand is an included accessory that needs to be attached to the TV after unboxing.

  Answered 5 months ago by JimpYVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionHow does the LG C4 HDMI 2.1 ports compare to the LG C5 HDMI 2.1 ports are they both running, TVs, at 2.1 144 Hz or are they running 2.1 120 Hz

Asked 5 months ago by Anonymous.

• A:Answer Both the LG C4 and LG C5 support 4K resolution at a 144Hz refresh rate across all four of their HDMI 2.1 ports. The ports on both TVs offer the full bandwidth and features of HDMI 2.1, including VRR (Variable Refresh Rate), AMD FreeSync Premium, and NVIDIA G-Sync. The LG C5 is not running at 120Hz, but rather matches the 144Hz capability of the C4 model for gaming.

  Answered 5 months ago by JimpYVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you search all changed and movies using voice?

Asked 5 months ago by Drew.

• A:Answer Yes, many LG OLED TVs can search for content using voice commands through their built-in AI voice assistants and the Magic Remote. You can find and play specific movies or shows, search across various streaming apps like YouTube and Netflix, and use natural language to filter search results by actors or genres.

  Answered 5 months ago by JimpYVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill it support a wireless keyboard?

Asked 5 months ago by ralfswan.

• A:Answer Yes, ask your sales person. Many Oled tv's will.

  Answered 5 months ago by JimpYVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs Roku built in?

Asked 5 months ago by Anonymous.

• A:Answer , including models from Philips and Sharp. These "Roku OLED TVs" offer the streaming experience of a separate Roku device directly integrated into the television's hardware and software, providing a familiar interface for apps, live TV, and search.

  Answered 5 months ago by JimpYVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the sound output in RMS for this TV?

Asked 5 months ago by Mark.

• A:Answer 70W

  Answered 5 months ago by JimpYVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long is the warranty?

Asked 5 months ago by Juan.

• A:Answer The standard warranty on an LG OLED TV, including 65-inch models, is one year, but for premium OLED TVs, it often includes a five-year panel warranty that covers the panel but not labor in the later years. The specific warranty depends on the TV's model series, with flagship models such as the G and Z series typically receiving the extended panel warranty while mid-range models like the C series also receive this benefit. But... we bought the extended warranty through the geek squad.

  Answered 5 months ago by JimpYVerified Purchase

  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I change aspect ratio on different apps

Asked 5 months ago by William.

• A:Answer Changing the Aspect Ratio for the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA changes the aspect ratio for any content you are watching on the TV, as well as when you are streaming from app...^Ivan.

  Answered 5 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow bright is the display

Asked 5 months ago by Bk47.

• A:Answer I can only tell you that it's like immersive. The blacks and colors are so bright you feel like you are part of that world.

  Answered 5 months ago by JimpYVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this television be used with a Sonos soundar?

Asked 5 months ago by AnnieScott.

• A:Answer Yes, the LG OLED C5 can be used with a Sonos soundbar. The C5 includes multiple audio outputs that support various Sonos models, with HDMI eARC being the best option for high-quality audio like Dolby Atmos.

  Answered 5 months ago by JimpYVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the brightness suitable for outdoor use in a covered space?

Asked 5 months ago by UghSony.

• A:Answer Absolutely. Best color TV out there for the price. So immersive and bright.

  Answered 5 months ago by JimpYVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this tv have double vision like the c4 and work the same way

Asked 5 months ago by Clm1991.

• A:Answer Did you mean Dolby Vision®? The LG 65-inch Class LG OLED evo AI C5 4K Smart TV 2025, Model # OLED65C5PUA, supports Dolby Vision®, and Dolby Vision® works the same way on any TV regardless of brand or manufacturer...^Ivan.

  Answered 5 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this tv include a stand and if it doesn't what type is compatible for this tv

Asked 5 months ago by JAY.

• A:Answer This model included a stand and was part of the package.

  Answered 5 months ago by CrisDVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf you pay for the delivery and mounting does that come with a wall mount?

Asked 6 months ago by Anonymous.

• A:Answer For Best Buy's TV Setup and Mounting Service, when you buy the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, from Best Buy, start by adding the TV to your cart. You will be given the option from the TV details page or in checkout to select the appropriate services. Adding services with the TV or from checkout will ensure your professional delivery and installation are scheduled appropriately. Best Buy will evaluate your devices and space to make sure the services purchased meet your needs. If you are replacing an existing TV, Best Buy will uninstall the old unit and move it to another room (setup available for an additional fee). Then, they will deliver, unbox, and attach the TV mounts to the TV (mount required and may be sold separately). They'll mount the TV to a standard frame wall with a drywall surface (additional costs for decorative surfaces or above a fireplace). They'll conceal in-wall rated video cables within the wall between 2 studs (cables are sold separately and power cables cannot be routed through the wall), connect and setup your TV with video devices like an Apple TV, Blu-ray or DVD player, or a cable or satellite set top box, program the remotes that came with your devices or a cable/satellite remote control, connect the TV and compatible video devices to your Wi-Fi network, complete updates, and configure up to 2 streaming subscriptions or new user profiles, neatly dress all visible cables, clean up the work area, and remove packaging, then complete a system demo and educate you on your new technology...^Ivan.

  Answered 6 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the tv have standard Ethernet port?

Asked 6 months ago by Mike.

• A:Answer The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, does have a standard Ethernet port (see 'Network Connector(s)' under 'Connectivity' in Best Buy's specifications that list 1 x LAN)...^Ivan.

  Answered 6 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you add additional apps? ie Hulu

Asked 7 months ago by MichaelC.

• A:Answer Yes, but most are included.

  Answered 7 months ago by LouAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this have anti-glare screen?

Asked 9 months ago by PaulB.

• A:Answer Hi there, PaulB. Thank you for reaching out to us regarding the LG OLED65C5PUA TV. We understand your inquiry about whether this model has an anti-glare screen. This particular OLED model does not feature a dedicated "anti-glare" coating, but OLED technology itself provides excellent contrast and deep blacks, which can help reduce reflections. The display also benefits from the OLED evo panel, designed to provide bright and vivid images, which may help minimize the appearance of glare under normal lighting conditions. If you're concerned about glare in bright rooms, you may want to consider adjusting the room's lighting or using the TV's settings to optimize the picture quality for different lighting environments. https://www.bestbuy.com/site/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/6621824.p?skuId=6621824 For further questions or assistance, please feel free to send us a private message on Social Media @LGUSSupport. We’d be happy to assist you further! We appreciate your patience! —Renzo

  Answered 9 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWHAT ARE THE FREE 300 TV CHANNELS

Asked 1 month ago by STEVESPIDERMAN.

This question was asked about the related product: LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)

• A:Answer Hello there. We understand your inquiry regarding the free channels available on your LG C5 Series 65-inch Class OLED 4K Smart TV, model OLED65C5PUA. We are happy to share that the free programming you are referring to is our "LG Channels" service, which is a premium, ad-supported streaming feature built directly into your television's webOS 25 operating system. This service provides you with instant access to over 300 live and on-demand channels without the need for a separate subscription or a cable box. The lineup includes a diverse range of content designed to suit every interest, including breaking news from major national networks, live sports highlights, classic television series, blockbuster movies, and specialized channels for food, travel, and children's entertainment. Because your OLED65C5PUA features the α9 AI Processor 4K Gen8, navigating through this extensive library is fast and fluid, ensuring you spend more time enjoying your favorite shows. To ensure you have access to the most up-to-date channel list and the smoothest streaming performance, we recommend as a simple troubleshooting step to verify that your TV is connected to a stable high-speed internet connection and that your system software is updated to the latest version. We want to make sure you have the best possible viewing experience with the infinite contrast and perfect blacks that your OLED panel provides while exploring all this free content. https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6 If you have any further questions about how to customize your channel list or any other features of this unit, please contact us on [email protected], and our team will be more than happy to assist you further. —Renzo

  Read More

  Answered 1 month ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (1)ReportAnswer this question