“Why does my tv go black when a game is loading? Only happens when a game is loading like after or before a match”

Asked by Lgfan 4 years ago

1-3 of 3 Answers

Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
Answered by LG Digital Customer Care 4 years ago
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I would suggest Checking your HDMI. I experienced the same thing hon my PS4 Pro. Also make sure the TV is most up to date. If your console supports HDR, make sure those settings are set , that way they match the TV as well. It's a simple fix and you might have to play around with it a bit, but rest assured, it's not the tv. Don't worry! :)
Answered by Gravy 4 years ago
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Wow I thought it was only me . My tv goes black when I used my dvd player and when the sounds get real loud. The only thing I can think of if you have it connected to a receiver that doesn't support it . So I disconnected my receiver and considered buying a up grade model to see if it woeks
Answered by Overfirerplace 4 years ago
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