A:AnswerThank you for your response but page 6 of the manual does not say anything about the use of spacers on a wall mount. The only wall mount that is suggested is the LG fixed wall mount and there are no suggestions or options for tilting or articulating wall mounts (which we need).
A:AnswerIt sounds like we'll need to walk through some troubleshooting for your TV. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP