Questions & Answers
- Model:
- 65UA7050PUB
- |
- SKU:
- 12377035
$530.92
Page Showing 61-80 of 116 questions
Q: Questiontv work with 220 v , or just 110 v ?
Asked by Anonymous.
- A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the electrical voltage requirements for your LG 65" UA7050 Series 4K UHD TV, model 65UA7050PUB. We are happy to provide you with the technical specifications regarding the power supply for this unit. Based on the official product details, this television is designed to operate on a power supply of AC 120V at 50/60Hz. This means the unit is specifically engineered for use with standard North American electrical outlets. We recommend using the provided power cable and ensuring the TV is connected to a properly grounded outlet to maintain consistent performance and protect the internal components of your display. We want to ensure you have all the necessary information to set up your new TV safely and effectively so you can begin enjoying the 4K UHD resolution and the webOS 25 smart features. We are here to support you in making sure your home entertainment setup is optimized for the best possible viewing experience. https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: Questiondoes remote have lights to use in dark
Asked by mason.
- A:Answer Hello there, Mason. Thank you for your inquiry regarding the 65UA7050PUB model. We understand your question about the features of the included remote control. We can confirm that the Standard Remote included with this TV does not feature backlit buttons for use in the dark. https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs the lg sound bar SL4Y compatible
Asked by sr.
- A:Answer Hi there. Thank you for sharing your inquiry with us. We understand your inquiry regarding the compatibility between the LG 65UA7050PUB and the LG SL4Y Sound Bar. We are pleased to inform you that these two units are fully compatible with one another. To ensure you have the best audio experience, we recommend connecting the sound bar to your TV using either a Digital Optical cable or by utilizing the LG Sound Sync feature via Bluetooth for a seamless wireless connection. We understand that setting up new equipment can sometimes lead to questions, and we want to ensure you are getting the most out of your LG home entertainment system. Our goal is to provide you with the best support possible for your 65UA7050PUB. https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 If you have any further questions about its features or need additional guidance on the setup, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhat is the thread count and diameter of the 4 bolts that fasten the wall mount bracket to the TV?
Asked by Anonymous.
- A:Answer Hello there. Thank you for sharing your inquiry with us. We understand your inquiry regarding the mounting hardware for your LG 4K UHD TV, model 65UA7050PUB. It is important to use the correct bolt size to ensure your unit is securely fastened to your wall mount bracket. Based on the official specifications for this 65-inch model, the VESA wall mount interface requires M6 bolts. The "M" stands for metric, and the "6" indicates a 6mm diameter. While the thread pitch is standard for M6 bolts, the required length can vary depending on the thickness of your specific wall mount bracket. We generally recommend using bolts that are long enough to provide a secure fit without bottoming out inside the television's mounting holes. https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 We understand that getting the right fit is essential for a safe installation. If you have any further questions about the bolt length or other features of your unit, please contact us on [email protected]. Our team is monitoring that channel and will be more than happy to assist you directly with your setup. We look forward to hearing from you and helping you get the best experience from your LG TV. —Renzo
Answered by LG Digital Customer Care
Q: QuestionHow do i activate the apple tv offer for free 2 months, i tried to do it but only see offer for free 7 days
Asked by Johnalexie.
- A:Answer Hello there, Johnalexie. Thank you for reaching out to us. We understand your inquiry regarding the Apple TV promotion on your 65UA7050PUB. For assistance with this specific offer, please contact Best Buy directly, as they can better assist you with the activation details. https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 If you have any further questions about the TV's features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs there a warranty
Asked by JOJOFROMKOKOMO.
- A:Answer Hi, Jojo. Thank you for reaching out about your LG TV (65UA7050PUB) model. We appreciate your interest in learning more about coverage for your unit. Yes, LG TVs like this model typically come with a limited manufacturer’s warranty that covers parts and labor for one year from the date of purchase. This warranty applies to defects in materials or workmanship under normal use. For added protection, some retailers also offer extended warranty plans at checkout. For complete details, including the terms, conditions, and what is covered, you can refer to the detailed warranty information on your product support page: https://www.lg.com/us/support/product/lg-65UA7050PUB.AUS. If you need further assistance with your warranty details or registration, please send us an email at [email protected]. ^Juvy
Answered by LG Digital Customer Care
Q: QuestionHow good are the speakers and is a sound bar necessary for good quality sound?
Asked by Bubbles.
- A:Answer Great sound
Answered by deedee
Q: QuestionIt doesn't let me stream Netflix or HBO
Asked by Anonymous.
- A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding streaming services not functioning on your 65UA7050PUB model. We appreciate you bringing this matter to our attention so we can assist you promptly. We understand that the 65UA7050PUB didn't let you stream Netflix or HBO. To resolve this matter immediately, we highly recommend performing a simple Power Reset on the unit. This basic step is often effective in clearing up temporary software or network glitches that prevent streaming applications from loading correctly. You can do this by unplugging the television from the power outlet for a full 60 seconds, and then plugging it back into the outlet. We trust that this initial troubleshooting step will restore the streaming functionality. https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 Your feedback is important, and we want to ensure we assist you with accessing all the features of your unit. Should the power reset not restore the streaming functionality, or if you have any further questions about the features of the unit, please contact us on [email protected], and our team will be more than happy to assist you in troubleshooting the unit further. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan you buy a power cord separately?
Asked by Meggan.
- A:Answer Hello there, Meggan. We understand your inquiry about purchasing a power cord separately for your 65UA7050PUB 4K UHD TV. Yes, a replacement power cord is available for purchase separately. To ensure you receive the correct, compatible power cord for your specific 65UA7050PUB model, we recommend contacting us directly. We can help you identify the precise part number and direct you to our authorized parts distributors. https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 Please contact us on [email protected] with your unit's model and serial number, and our team will be more than happy to assist you with acquiring the necessary power cord. —Renzo
Answered by LG Digital Customer Care
Q: Questioncan i mount this tv on a wall mount (four screw holes)?
Asked by B.
- A:Answer Hello there. Thank you for posting your inquiry regarding the 65UA7050PUB. We understand your inquiry about wall mounting this unit. To answer your question, yes, this TV is VESA compatible and can be installed using a standard wall mount that aligns with the four screw holes on the rear of the panel. The VESA mounting pattern for this model is 400 x 400 mm. https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 If you have any further questions about installation, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan I install the SmartThings App on this TV? What is the out of Box Width Length Height and Depth?
Asked by CarlG.
- A:Answer Hello there, CarlG. We understand your inquiry about the LG 65-inch 4K UHD Smart TV, Model #65UA7050PUB. The LG TV, Model #65UA7050PUB, operates on the webOS 25 platform, which uses the LG Content Store for applications. It is not designed to directly install or run the native SmartThings App, as the SmartThings platform is separate from LG's webOS. However, this TV is compatible and works with the SmartThings ecosystem through its built-in connectivity features, allowing for control and integration with other devices. Regarding the dimensions, the out-of-box (shipping) dimensions for Model #65UA7050PUB are as follows: Width: 63.8 inches Height: 38.3 inches Depth: 7.5 inches https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 If you have any further questions about connecting the unit to your smart home ecosystem or accessing the App Store, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes this tv support a toslink connection for soundbars?
Asked by Anonymous.
- A:Answer Yes
Answered by TerryG
Q: QuestionWhat is the refresh rate for watching sports?
Asked by RobertF.
- A:Answer The LG 65” Class UA7050 Series LED AI 4K UHD Smart webOS TV (2025), Model # 65UA7050PUB, has a native 60 Hz Refresh Rate, which is sufficient for general viewing, including sports, as it can display content smoothly. The TV features LG's TruMotion, which is a feature designed to enhance the viewing experience by improving motion clarity and reducing motion blur, especially during fast-paced scenes. It works by using motion interpolation algorithms to create intermediate frames between the original frames, effectively increasing the perceived frame rate of the video. This technology aims to create a smoother and more fluid motion, making it particularly beneficial for sports and action movies. TruMotion is LG's name for Motion Interpolation which is packaged under different names on other brands of TV...^Ivan
Answered by LG Digital Customer Care
Q: QuestionPicked up the 6v an hour ago and it won't connect to the internet. It sees the network, then just spins. I really dont want to have to return this already, any ideas,
Asked by Chris.
- A:Answer Hello there, Chris. We understand your experience with your new LG 65UA7050PUB TV seeing your network but then spinning and failing to connect to the internet. We recognize that you want to resolve this quickly. We can try a simple troubleshooting step to isolate whether the issue is with the TV or your primary home network. We advise you to try connecting the TV to an alternative Wi-Fi network, such as a mobile hotspot from your smartphone. If the TV is able to successfully connect to your phone's hotspot, we can determine that the TV's Wi-Fi capability is functional, and we can then focus our troubleshooting on your home router settings or signal strength. LG TV - Troubleshooting Your TV's Internet Connection - https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711 If this step does not resolve the connection issue or if you require further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan this tv work with a android phone wifi Hotspot? We do not have wifi at our cabin-just from our phone hotspot.
Asked by Wifi.
- A:Answer Hello there. We understand your inquiry about connecting your 65UA7050PUB TV to your Android phone's Wi-Fi Hotspot at your cabin. Yes, your 65UA7050PUB TV, which has built-in Wi-Fi 5 connectivity, is designed to connect to any standard Wi-Fi network, including a mobile hotspot created by your Android phone. When your phone's hotspot is enabled, it broadcasts a Wi-Fi signal just like a traditional router, allowing the TV to connect to it in the settings menu. Please ensure your mobile data plan can support the data usage required for streaming and running Smart TV features. We understand that connectivity is essential for enjoying your entertainment anywhere. Your inquiry is valuable, and we'd like to assist you further. https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 If you have any further questions about connecting to a hotspot or the TV's Wi-Fi features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWill this work with the Apple TV Box? Is there a HDMI connection?
Asked by Jenjen.
- A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the compatibility of your LG 65" Class UA7050 Series LED TV with external devices. This model is fully compatible with the Apple TV Box and features multiple HDMI ports (typically three) to provide a high-quality digital connection for your streaming hardware. https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs this a smart tv
Asked by Mc.
- A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the smart features of the LG 65" Class UA7050 Series LED TV. This model is indeed a Smart TV, powered by the webOS platform, which provides built-in access to popular streaming apps like Netflix, Disney+, and YouTube, as well as integrated AI features for a personalized viewing experience. https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: QuestionI would like to know if this TV is compatible with Alexa.
Asked by Lulumaxi.
- A:Answer Hello there, Lulumaxi. We understand your inquiry about Alexa compatibility for the 65UA7050PUB TV. The unit is compatible and works with Amazon Alexa. It is also "Amazon Alexa (Built-in) Ready," meaning you can use the built-in functionality if you have the optional Magic Remote. https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 If you have any further questions about this unit, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWill someone mount tv on wall for me and if so how much?
Asked by Cindy.
- A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the LG - 65 Class UA7050 Series LED AI 4K UHD Smart webOS TV (2025). LG offers professional wall mounting services through our partner, Angi, which can often be added to your order at checkout on LG.com; while promotional "free mounting" offers are occasionally available for select large-screen models, standard installation rates typically range from $120 to $250 depending on your specific wall type and bracket choice. https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
