“Is there a platform available for the TV? I have a 55" LG OLED and the Sound bar blocks the infrared sensor so I can't control the TV. I need a 2.5" platform for the TV to sit on so it is above the sound bar.”

1-2 of 2 Answers

• I have to get up and clear the Sound bar before the TV will power off when using the remote. Infrared or bluetooth there is a physical obstruction

  Answered by Toad 4 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• There is not a platform that LG offers to raise the TV. OLED TV'S have radio frequency- Bluetooth_ and do not require a direct line of sight for use. You can seek help on the forums at https://www.facebook.com/LGUSA; they are a great resource for getting help from other LG customers. Thank you. ^Daphane

  Answered by LG Digital Customer Care 4 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.