“My new LG Steam Dryer seems to keep balling wet clothes into a tight knot even though I "stack" them as per the homeowners manual. This is especially true when drying bedding like sheets and pillow cases. Center of "ball" stays wet.”
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The answer give to me by LG does not make any sense. I am drying ONE set of queen sheets in a large capacity dryer. I carefully layer the sheets as per the instructional booklet. I am not jamming too many items into the dryer. The sheets quickly become entangled with each other and form a tight ball that then goes around and around until the sensor indicates they are "dry" but they are NOT dry. The inside of this clumped ball is still wet. I must then untangle the ball and start to dry them again. I am in my 60s and have owned and used dozens of electric dryers in my lifetime. This is the first dryer I have ever used that does this.
Sorry, there was a problem. Please try again later.LG’s ‘answer’ is absolute rubbish! I had a much smaller dryer when my kids were little, and as a time-poor mum, I used to cram a lot in. This particular dryer had a reverse function, where it would turn one direction for a couple of minutes, then the other direction for another couple of minutes…and so on. NEVER had an issues with clothes or sheets bunching up. I ‘upgraded’ to the LG 8kg dryer, and have been unbunching clothes and particularly linen ever since, even with a small load. This thing can’t even handle a queen fitted and queen flat sheet! How about you guys stop lying to your customers and just admit that your engineering department got this very very wrong??
Sorry, there was a problem. Please try again later.Same here! No matter if the comforter is in the dryer all by itself or if it has other clothing in with it, it turns into a ball. Will not dry. This has gone on for years in spite of changing what I've been doing a hundred times. Nothing seems to work.
Sorry, there was a problem. Please try again later.Same here. This stupid machine has been turning my sheets into balls for years now. Sooo annoying. Has NOTHING to do with too much load because I’ve tried everything like one sheet at a time, adding small items to prevent bunching, felt balls, etc etc. The machine spins too fast and turns EVERYTHING into a wet ball. Ridiculous.
Sorry, there was a problem. Please try again later.Speed. The problem is speed. I've had my LG washer and dryer for several years with no problem and suddenly found myself afflicted with knotted sheets, duvet covers, and often jeans. I did some digging and found that it was one of three things: 1. Overloading as LG points out in accusatory tone (cramming???) 2. The tumbler being off track which mine, nor previous commenter's is, or 3. The number is simply spinning too fast. I've had 'mild' success by avoiding program modes and drying everything using manual mode, setting the time, hitting the "wrinkle care" option, and lastly setting the temp (which resets to high if you set any other options, so remember to do it last or it will set itself to the highest option). I also only run it for 40 minutes at a time or less. Any more and the knotting seems to reoccur. The fact that I'd run these machines with all smart options connected for years without a problem and then started consistently experiencing the knotting has me thinking there was a updated that changed some settings and caused the problem. I wish ThinQ provided more device information. I can see my firmware 1 and 2 versions but it doesn't provide a software or update date. :-( Hope the information helps anyone else experiencing the problem.
Sorry, there was a problem. Please try again later.Same issue. Incredibly frustrating!!
Sorry, there was a problem. Please try again later.I finally decided to get a new set instead of dealing with this issue. It’s funny because LG brags about the big capacity but then says the balling is because we’re putting too much stuff in the dryer. It also doesn’t dry a small load all the way. I have to use timed dry for those.
Sorry, there was a problem. Please try again later.We regret to read about the issues you are experiencing with your new LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled SteamDryer™, Model # DLEX3700W and sincerely apologize for any inconvenience. When your clothes are getting tied up in knots and balling up, it is an indication that you are cramming to much into the dryer at once. When you cram too many items into the dryer, the clothes don't have enough room to tumble freely and get pushed up on the sides of the tub. As the tub spins, the clothes on the outside move at a slower speed than those in the middle and that causes the laundry to get twisted and balled up. Sheets tend to twist and ball up when they don't have ample room to toss and tumble. Other items in the dryer can tangle in the sheets, resulting in damp fabrics at the end of the cycle. When you remove the sheets from the washer, open the sheets, shaking them to remove any twists and to dislodge pillow cases or other items embedded in the folds. Place the bedding loosely in the dryer. Avoid overloading the dryer. A trick you can try is to add a clean tennis ball or dryer ball along with the sheets. As the drum rotates, the tennis ball is tossed with the sheets, helping to separate twists and folds in the fabric. You can also place a clean, dry bath towel in the dryer with the sheets in lieu of a tennis or dryer ball. Untwist the damp sheets and unfold the towel completely, then tumble them together until dry...^IFV
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