“Hi we have the log sensor dry with turbo steam. After 4 years of use and a repairman coming out now 5 times we get every time a code that vent is blocked Is there a real problem if we reject the code?”

1-2 of 2 Answers

• Is your vent hose twisted at all between the dryer and the wall? We had the same problem. I had to convince the installer to shorten the hose and install it directly so it was straight on with no twists. Since then, 6 months, no “vent blocked” codes and all runs beautifully, fully dried loads.

  Answered by JRobin 3 years ago

  • 

  • 

  Helpful (3)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

  Answered by LG Digital Customer Care 4 years ago

  • 

  Helpful (2)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.