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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 698 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Built-In Intelligence for its excellent drying performance, quiet operation, and ease of use. Many users highlight the effectiveness of the steam feature and the dryer's large capacity. The positive feedback consistently points to a superior user experience compared to previous dryers. While some find the price to be a significant investment, the overall overwhelmingly positive reviews suggest the dryer delivers on its promises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 698 reviews
  • Rated 5 out of 5 stars

    Excellent, efficient dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this dryer for the last 3 months, and my wife tells me on average twoce a week that she loves it! So many settings that ensures effective and efficient drying of clothes, towels, bedding, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered is perfect and on time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good job the best from Best Buy They know what they doing good experience they have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is arguably the best washer and dryer we’ve ever owned, this machine right here is superior to Samsung, it’s very quiet and you barely can hear any noise. Well done LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Sensors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this dryer for three weeks. When I dried a comforter, it started giving me a D80 error code. I looked it up and the means the dryer vent was 80% blocked. The house has a long vent and while I’d always kept the vent hose and beginning and end of the in wall vent clean, I’d never bothered to clean the whole vent. Long story short (see photo), I decided to listen to my dryer and buy a vent cleaning kit long enough to clean out the entire 22 foot long vent. Besides half a shop vac full of lint, I also cleaned out a birds nest. Thanks to this dryer, I’ve eliminated a huge fire hazard. Love the fact that this and the matching washer have sensors warning me of maintenance needs.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Features and functions are easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the operation of this dryer. It offers several options for drying and cooling down, keeping clothes from wrinkling. It's very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG ThinQ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Much quieter than my last. Easy button settings. No need to choose load size, it will spin and measure the load weight itself. It saves me on detergent as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG life sure is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for a month now and really enjoy it. This is my first front loader and I definitely feel like ive been missing out my whole life. Really enjoying steam refresh and the quick drying time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dryer. Can fit bedding and tons of clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very low noise operation , energy efficient and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replaced a 20 year old top loader. I've had had a Samsung front loader system bedore, and didnt have any issue with it. However the LG had more features and options than the equivalent Samsung (price range) and i really never cared for the roundness of the Samsung models whereas the LG are more flat and squared. Installation was a piece of cake and settimg the washer up in the ThinQ software only tool a few minutes. The washer is one of the quietest washers i have ever heard!! Even at max spin, a baby coild be sleeping in a basket on top of the washer and the baby would not wake up!! I also purchased the matxhing dryer and the riser drawers for both. Extremely please with the performances and close come out extremely clean!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Rated 5 out of 5 stars

    Great Dryer With Extra Wi-Fi Benefit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this dryer. The installation went very well and the dryer works as advertised. We have not had a chance to use the steam functionality yet but really like the LQ ThinQ app to give us the status of the dryer. Only slight negative comment is that the medium default setting of the dryer can result in some clothes coming out damp. We increase the 'dryness' setting and they come out fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG success

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the LG washer and dryer. Previously owned a Kenmore and a Maytag. This dryer is quite and overall performs well. It does dry hotter on low than the Maytag. I do LOVE the WiFi and LG app which sends a notification to my iPhone and Apple Watch when the cycles complete. I thought WiFi on a washer and dryer was a gimmick but, I have to say I’m loving the functionality especially if I’m on another level of the house or I get busy. I do believe the majority of consumers will never use 12 cycles and the controls could be greatly simplified!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer we have ever had. I have already had it for two years. A little pricey, but looks great. Has fast drying cycles. You can even adjust the heat if it is too hot. Only feature I’m not thrilled with is steam function. It basically sprays water in a stream on your clothes and doesn’t really steam. I’m not sure if it’s broke or that’s how it works. Large capacity. I also got the pedestal so I don’t have to bend over, and there is more storage. Overall really great dryer. I’m glad I spent the extra money and got what I wanted.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your open feedback regarding your LG Smart Electric Dryer and your experience using it. We greatly appreciate your time, as it helps us deliver an effective outcome to issues or concerns and ultimately makes life more convenient for our customers. We look forward to the next time you stop by to let us know how we're doing. ~Tanisha LG

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new washer and dryer set ever purchased and i love it! Easy to use. Fairly simple busing kits if options!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and works excellent! I would highly recommend this samsung from best buy. Delivery drivers were awesome as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can always trust Best Buy for the best service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG front load dryer! Even with the original back order and then dryer exchanged, Best Buy did their best to make it right! Now love the new one and all seems to be going very well. They were very helpful and fair to me even after the 2 week return date! The installation and service was excellent in every way. I know I can trust them next time I need a major purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG THIN Q washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great combo decent size works great price was great no issues love it deliver and installed very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I love my new appliances is fast wash and dryer I love buy in Best Buy good service good job guys thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Laundry Doer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my purchase. Got the washer/dryer set and am very pleased. They both work well and are aesthetically pleasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing LG product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing, I use every morning to steam my clothes. I have not noticed a difference in my utilities.

    I would recommend this to a friend
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