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LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - White

Model:: DLGX4001W; |
SKU:: 6419625

User rating, 4.6 out of 5 stars with 781 reviews.

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Page Showing 41-59 of 59 questions

QuestionMy new gas dryer was just installed and it sounds like the drum is scraping metal on metal when it runs. Should it sound like this? Help! LG - 7.4 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence - White
Asked 4 years ago by Anonymous.
- Answer Not at all. Set up an exchange.
  Answered 4 years ago by Gift
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QuestionI just had my new dryer delivered and installed and we had the door flipped to open the other direction. Now I am curious, is the door suppose to look like it's not closed all the way? See photo
Asked 4 years ago by TC.
- Answer Yes, we didn't have our direction changed and it looks like that. A bit disconcerting until I got used to it!
  Answered 4 years ago by misswendalynn
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QuestionIs steam optional or required ? If I don't instead steam , can it work ?
Asked 4 years ago by Andy.
- Answer Steam is optional. Not really necessary.
  Answered 4 years ago by teacher
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QuestionDoes the recommended part number, 383EEL3002D, work for this unit? According to the Amazon site it doesn’t.
Asked 5 years ago by Anonymous.
- Answer I have confirmed nozzle (part 383EEL3002D) is the correct LP Conversion Kit for model DLGX4001W. ^Daphane
  Answered 5 years ago by LG Digital Customer Care
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QuestionWhere exactly on the back of the dryer is the vent located? I can't find measurements or a diagram anywhere.
Asked 5 years ago by Patti.
- Answer Exactly centered at the bottom. The bottom of the 4" outlet is 2" above the floor depending on the leveling foot adjustment. It's a typical 4" male outlet on the drier. I would recommend a metal flex tube adaptor to go from the drier to wall inlet.
  Answered 5 years ago by Frank
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QuestionCan I get dryer that opens from right side to left?
Asked 5 years ago by Art.
- Answer Yes, the door is reversable.
  Answered 5 years ago by BargainShoppingNinja
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QuestionWhat is the correct side vent and stacking kit for this unit
Asked 5 years ago by Mikaelacreek.
- Answer The side venting kit is part number 3911EZ9131X. It is available at Encompass Supply {https://lgparts.com/item/6690199/LG/383EEL9001B/}. The stacking kit is KSTK1. ^Daphane
  Answered 5 years ago by LG Digital Customer Care
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QuestionI made a recent purchase of this LG dryer from you. My question is where can I purchase a dryer rack for this model? Thank you
Asked 5 years ago by Packernation67.
- Answer The part number for the drying rack for this model is 3750EL1001A. Please see the link for purchasing this part from LG. ^Daphane https://www.lg.com/us/laundry-accessories/lg-3750EL1001A-front-load-dryer-rack
  Answered 5 years ago by LG Digital Customer Care
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QuestionIs it normal to get a little bit of lint/fluff collecting between the door gasket and the metal face of the dryer with every load? We have to wipe the metal & gasket after every load.
Asked 5 years ago by Chris.
- Answer Hello, sorry but I haven’t had that issue. Maybe the filter needs to be cleaned and/or the tube in the back.
  Answered 5 years ago by AARDI
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QuestionIs there a dryer rack that specifically fits this model, and if so what is the model number of the rack?
Asked 5 years ago by Greg.
- Answer The drying rack for this model is part number 3750EL1001A, https://lgparts.com/item/6140112/LG/3750EL1001A/. ^Daphane
  Answered 5 years ago by LG Digital Customer Care
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QuestionCan this gas dryer be used with propane gas?
Asked 5 years ago by Auntiemi.
- Answer As shipped from the factory, this dryer is configured for use with natural gas (NG). It can be converted for use with propane (LP) gas. The correct nozzle for the LP nozzle kit, order part number 383EEL3002D. ^Daphane
  Answered 5 years ago by LG Digital Customer Care
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QuestionDo you have the companion washer for this propane dryer?
Asked 5 years ago by Sue.
- Answer Yes, I have the companion washer, the 4000 model. However, our dryer is connected to a natural gas line.
  Answered 5 years ago by LivianaGran
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QuestionWhat is the warranty included on this?
Asked 5 years ago by Anonymous.
- Answer Hello, it is 1 year warranty for parts and labor.^Venette
  Answered 5 years ago by LG Digital Customer Care
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QuestionIf you get the matching washer, is there a bracket needed to stack the two?
Asked 5 years ago by Anonymous.
- Answer With the matching dryer, in order to stack the units you would need the stacking kit. The kit is KSTK1. ^Daphane
  Answered 5 years ago by LG Digital Customer Care
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Questiondoes this unit have a pedestal?
Asked 5 years ago by mw.
- Answer The ENERGY STAR® Qualified7.4 cu ft 12-Cycle Gas Dryer with TurboSteam™ and Built-In Intelligence, Smart Wi-Fi, and Built In Intelligence - White, Model # DLGX4001W does not come with an LG Laundry Pedestal, but it is compatible with the 27" LG Laundry Pedestal, Model # WDP4W which has to be purchased separately...^IFV
  Answered 5 years ago by LG Digital Customer Care
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QuestionWhat size gas line do I need for it
Asked 4 months ago by DMM1965.
- Answer Hello there. Thank you for your interest in the LG Gas Dryer model DLGX4001B. We understand your inquiry regarding the gas line specifications for this unit. Generally, this model requires a 3/8-inch NPT gas connection. https://www.bestbuy.com/product/lg-7-4-cu-ft-stackable-smart-gas-dryer-with-steam-and-built-in-intelligence-black-steel/J7G564PZY6 If you have any further questions about its features or installation requirements, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
  Answered 4 months ago by LG Digital Customer Care
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QuestionDo you have to download the app to operate or are there certain functions/settings that only work with the app?
Asked 4 years ago by customer.
- Answer You do not need an app to operate the unit. The LG ThinQ application allows you to communicate with the appliance using a smartphone. To see the features associated with the app, please refer to page 47 of the owner's manual. The manual can be downloaded from the support page at https://www.lg.com/us/support/product/lg-DLGX4001W.ABWEEUS. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionI bought the GAS dryer DLGX4001B and my condo requires it be side vented to the right. I know the conversion kit works for the electric version but can this unit also be vented to the right?
Asked 5 years ago by Cheri.
- Answer I bought a side kit from Amazon and it works with my gas dryer
  Answered 3 years ago by Ronny
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QuestionWhen I am looking at the dryer from the front, can I side vent on the right side. Everybody is saying that I can but there is a gas line there...
Asked 4 years ago by SideVenting.
- Answer I feel like I am getting conflicting information… Here is an answer to the Sam question I asked… Right-side venting is not available on gas models. The side venting kit is part 3911EZ9131X, https://lgparts.com/item/6690199/LG/383EEL9001B/. ^Daphane Answered by LGAnswers 1 year ago LG Representative
  Answered 4 years ago by Anonymous
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Showing 41-59 of 59 questions

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