A:AnswerPlease contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
A:AnswerPlease reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerThis kit is compatible with 2020 sound bar models: SN10YG, SN9YG, SN8YG, SN7Y, SN7CY, SN6Y, SN5Y, SLM6Yand GX. The will not work without a Soundbar. ^Daphane
A:AnswerThe speaker wire is 16-guage. For further assistance, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. ^Daphane