“My 65qned75 that I bought this week takes a long time to download streaming programs. It takes minutes sometimes. I have an Aris Modem and 500 mb plan with xfinity. My samsung led tv and sony have no lags or streaming issues.”
Answer This Question
1-2 of 2 Answers
It takes a few seconds to download.
Sorry, there was a problem. Please try again later.Thank you for raising your concern regarding LG Smart webOS TV (75QNED75URA) model. If your LG 75QNED75URA TV is experiencing slow download speeds, it is likely a problem with your home network setup or modem/router equipment, rather than the TV itself. Some potential causes and solutions include: The ARRIS SURFboard modem you are using may be causing slow WiFi speeds for some users, suggesting it could be the bottleneck. Interference or connectivity issues with your home WiFi network could be causing random slowdowns that may be resolved by rebooting the modem. Issues with the coaxial cable or connections between your home and the Xfinity network could be causing connectivity problems leading to slow speeds. To troubleshoot, you can: Try a direct Ethernet connection from the TV to the modem to check for faster speeds. Contact Xfinity support to have them check signal levels and connections, potentially sending a technician to inspect the coaxial wiring. Consider replacing the ARRIS modem with a different compatible modem/router if it seems to be the source of the issue. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Sorry, there was a problem. Please try again later.