“Latest PS5 update allows for VRR to be turned on/off & can also apply it to unsupported games. When I switch on VRR to automatic the PS5 message says your tv is not supported. Game Optimizer on LG says VRR is off yet when I scroll down it is on.???”
Answer This Question
1-1 of 1 Answer
Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Sorry, there was a problem. Please try again later.