Questions & Answers
- Model:
- OLED77B5PUA
- |
- SKU:
- 6621813
Highly rated by customers for: Picture Quality, OLED Quality, Setup Ease
Page Showing 1-20 of 68 questions
Q: QuestionDoes this TV include a stand?
- A:Answer Yes, this LG TV comes with a stand.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat type of speakers are built into this TV?
- A:Answer This LG TV has downward firing speakers.
This question and answer was generated by AI based on customer and product data.Q: QuestionIs this LG TV compatible with Amazon Alexa?
- A:Answer Yes, this TV is compatible with Amazon Alexa.
This question and answer was generated by AI based on customer and product data.Q: QuestionDoes this TV support Dolby Atmos?
- A:Answer Yes, this TV supports Dolby Atmos sound.
This question and answer was generated by AI based on customer and product data.Q: QuestionHow many HDMI inputs does this TV have?
- A:Answer This TV has 4 HDMI inputs.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the refresh rate of this LG TV?
- A:Answer This LG TV has a refresh rate of up to 120Hz.
This question and answer was generated by AI based on customer and product data.Q: QuestionDoes this tv have four 2.1 hdmi ports.
Asked by Breadman.
- A:Answer Hi there. Thank you for sharing your inquiry with us regarding the connectivity of your LG OLED77B5PUA TV. We understand your question about the HDMI ports, and it is a great question, especially for those who enjoy high-performance gaming and media. We can confirm that your OLED77B5PUA TV is equipped with a total of four HDMI inputs, and all four of these ports fully support the key HDMI 2.1 features. Here is the simple and direct specification for the connectivity on your unit: HDMI Input: 4ea (supports 4K 120Hz, eARC, VRR, ALLM, QMS (4 port)) This is beneficial because it means you can connect multiple next-gen devices, such as gaming consoles and PCs, and experience advanced features like 4K resolution at a 120Hz refresh rate, Variable Refresh Rate (VRR), and Auto Low Latency Mode (ALLM) across all four ports. https://www.bestbuy.com/product/lg-77-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKZW Your feedback is important, and we'd like to assist you further. If you have any further questions about how to best set up your devices or other features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhat is the viewing angle?
Asked by Dennis.
- A:Answer The LG 77" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED77B5PUA, has an excellent viewing angle of about 70° from the center. OLED TVs are designed to maintain image quality at various viewing angles, making them ideal for group settings with spread-out seating...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat’s the weight of this TV?
Asked by Itunu.
- A:Answer Hi there, Itunu. We understand your inquiry regarding the weight of the OLED77B5PUA. We can certainly provide you with this information. The TV weight without the stand is 50.5 lbs, and the weight with the stand is 51.8 lbs. https://www.bestbuy.com/product/lg-77-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKZW If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhen the TV is attached to the stand, how much clearance is there between the bottom of the tv and the cabinet it sits on? Ie how tall a soundbar can I use beneath the tv without obscuring controls or the screen?
Asked by James.
- A:Answer Hello there, James. Thank you for your inquiry regarding the OLED77B5PUA. We understand you need to know the clearance height for a soundbar when using the TV stand. Based on the product dimensions, the height of the TV with the stand is 41.6 inches, while the height without the stand is 38.9 inches. This provides approximately 2.7 inches of clearance between the surface and the bottom of the TV screen. https://www.bestbuy.com/product/lg-77-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKZW If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs Paramount Plus one of the app in the TV?
Asked by Rusty.
- A:Answer Paramount+ is one of the Premium Content Providers apps that is preinstalled on the LG 77" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED77B5PUA...^Ivan.
Answered by LG Digital Customer Care
Q: Questionthe best height for wall mout in living room?
Asked by Gena.
- A:Answer The best height for wall mounting the LG 77" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED77B5PUA is determined by your seating position. You should aim for the center of the screen to be at eye level when seated. The average TV mounting height is about 40 inches for most screens, but you should consider adjusting the height based on your room layout, seating arrangement, and the size of the TV for optimal comfort. The height is measured from the floor to the center of the screen. The TV mounting height can be raised or lowered depending on how you view your television and your preferences. The average 40-inch (with a range of 38- to 42-inch) TV mounting height range is ultimately an average guideline. Adjust the mounting height according to viewer preference. Taller or shorter viewers have different eye levels. A room used primarily by adults requires a higher TV mounting height than a room used mostly by children...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionHow is this TV for Gaming?
Asked by Charlie.
- A:Answer The LG 77-inch Class LG OLED AI B5 4K Smart TV 2025, Model # OLED77B5PUA, features four HDMI 2.1 ports that support up to 4K @ 120Hz with VRR, ALLM, and QMS ensuring smooth and responsive game play and a low input lag and a nearly instantaneous Response Time of less than 0.1ms, making it ideal for fast-paced gaming. It supports HDR10 and Dolby Vision®, enhancing the visual experience with vibrant colors and deep contrasts, and has perfect blacks and pixel-level contrast control, which is crucial for gaming in dark environments, and delivers a high-quality gaming experience with its advanced features and performance, making it an an excellent choice for gaming like all other LG OLED TVs...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs this a new tv or refurbished
Asked by Anonymous.
- A:Answer Unless it is advertised as a 'refurbished' TV, the LG 77" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED77B5PUA, will be a brand new TV. The Federal Trade Commission (FTC) requires that refurbished and reconditioned items are properly labeled, meaning they cannot be described as new. This includes ensuring that any advertising that misrepresents the condition of the product is illegal...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan you connect an external drive for transferring APPs to save storage space on the TV?
Asked by aka.
- A:Answer Only additional apps that are compatible with the webOS 25 TV Platform that the LG 77" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED77B5PUA, runs on can be downloaded and stored on a USB drive that has been formatted correctly, typically in FAT32, exFAT, or NTFS., and the files should be in a .apk format. You can then copy the app files to the root directory of the USB drive, plug the USB drive into one of the USB ports on the TV, use the remote control to access the main menu and navigate to Settings where you can look for an option to Install apps from USB, then choose the app from the USB drive and follow the on-screen instructions to install it...^Ivan.
Answered by LG Digital Customer Care
Q: Questionwhat warranty is included?
Asked by coagers.
- A:Answer Hello, there! Thank you for sharing your question with us about the LG TV (OLED77B5PUA). This model includes a limited manufacturer’s warranty that covers both parts and labor for 1 year from the original purchase or delivery date. This protection ensures the unit can be serviced if any issues arise under normal household use. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-77-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKZW. If you ever need help with your TV beyond the included warranty, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com and we’ll be glad to assist further. — Avril
Answered by LG Digital Customer Care
Q: QuestionDoes this tv come with a manufacturer warranty and if so what are the terms
Asked by Anonymous.
Q: QuestionWhat is web os
Asked by Webber.
- A:Answer LG webOS is a Linux-based operating system created by LG Electronics to power their smart TVs, smart projectors, and digital displays. It provides a graphical user interface for navigating streaming apps, live TV, web browsing, and connected smart home devices. On our TVs, the interface uses a launcher bar at the bottom of the screen to switch between apps and inputs without blocking the entire display. It is designed to work with LG's motion-sensitive remote control (Magic Remote), allowing users to point and click like a computer mouse. It provides access to major streaming services like Netflix, Disney+, Prime Video, and Apple TV+, plus downloadable software from the LG Content Store, and to LG Channels, which offers hundreds of free, ad-supported live streaming channels built right into the platform...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionHow the sound system in this tv . How is the guaranty ? Many people complain about the guarantee.
Asked by Kenneth.
- A:Answer The LG 77" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED77B5PUA, comes with a Limited Manufacturer's Warranty of One (1) year from the date of original retail purchase for Parts and Labor (internal/functional parts only). While a one-year warranty is not the absolute standard for all TVs, it remains the most common duration offered by mainstream manufacturers. Assessing the sound quality of the speakers is subjective. The TV features a standard 2.0-channel, downward-firing speaker system that delivers clear dialogue and decent maximum volume, but does not have dedicated built-in subwoofers. The onboard α8 AI Processor offers an "α8 AI Sound Pro" mode. This feature attempts to virtually up-mix the basic stereo audio into a 9.1.2-channel virtual surround soundstage, which widens the sound but can occasionally sound artificial or harsh depending on the content. Audio benchmark tests like those from Consumer Reports rank its built-in clarity as "very good" compared to cheaper televisions...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionHow do I mount this television in a corner of the room.
Asked by SD.
- A:Answer Hello, SD! Thank you for sharing your question with us about the LG TV (OLED77B5PUA). For the LG OLED77B5PUA, here are a few steps to consider when mounting your TV in a corner: • Begin by selecting a suitable wall location and checking the wall type, since some surfaces may not be appropriate for mounting. • Hold the wall bracket against the wall and mark the drilling points, then drill holes at those marks. • Insert wall anchors into the drilled holes and make sure they are firmly secured. • Next, align the wall bracket with the anchors and fasten it using screws. • Attach the corresponding bracket to the back of the TV, and finally mount the TV onto the wall bracket. By following these steps, you’ll have your OLED securely installed in the corner, giving you both style and functionality with the flexibility to angle the screen for the best viewing experience. For reference, you can check this link: https://www.lg.com/us/support/help-library/lg-tv-tv-wall-mounting-steps--20154739963825srsltid=AfmBOooIX7aP3w16EJ_tPPLVZIOAtgNk5VUhjqRNW-7J-jiZKPaa_p5t. Also, you can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-77-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKZW. Please keep in mind that wall‑mounting a TV requires both expertise and an understanding of the wall type and installation environment. The choice of wall bracket depends on the type of TV, and the installation method may vary accordingly. To avoid potential damage, it is strongly recommended to have the TV mounted by a professional technician. If you’d like help choosing a corner‑compatible mount or confirming weight ratings for the 77‑inch OLED, please email us at lgdigitalcare@lg.sprinklrsupport.com — we’re always ready to assist. — Avril
Answered by LG Digital Customer Care






. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)


































