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Hello there, thank you for sharing your experience with your OLED83B4PUA. We understand your concern, so we’d like to help. First, try rebooting both your TV and your modem/router to refresh the connection. Additionally, ensure your TV’s software is up to date by going to Settings > All Settings > Support > Software Update. You may access this link related to your concern:https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535 If the issue continues, please send us a private message on Social Media @LGUSSupport, and we’ll be happy to assist you further. We appreciate your patience. —Avril
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