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Hello there. Thank you for reaching out to us. We understand that dealing with screen damage on a brand-new TV is challenging. LG screens are specifically engineered for their respective models, and replacement screens from other LG TVs—even those of the same size—may not be compatible due to differences in internal components and connections. We recommend reaching out to @LGUSSupport on social media for assistance in locating authorized service options or exploring repair solutions for your LG 86UQ7590PUD. Our team is here to help guide you. —Renzo
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