“how to get the dvd tray to come out ( I have windows and press the button to make dvd tray come out and nothing happens.)”

1-2 of 2 Answers

• There is no tray that comes out you just slide it in

  Answered by Anonymous 2 years ago

  • Verified Purchase
  • 

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hi there. We understand your inquiry regarding the disc tray on your LG External DVD Drive. To open the tray, please ensure the drive is properly connected to a powered USB port; if the button remains unresponsive, you can also trigger the tray to open by right-clicking the drive icon in "This PC" or "File Explorer" and selecting "Eject." https://www.bestbuy.com/product/lg-8x-external-double-layer-dvdrw-cd-rw-supermulti-blade-drive-silver/J7Y69525Y6 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

  Answered by LG Digital Customer Care 2 months ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.