Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Questions & Answers

Your price for this item is $1,299.99
The comparable value price is $2,188.99
Page Showing 21-40 of 58 questions
  • QuestionCan I use hard water with the icemaker or do you recommend soft?

    Asked by Pete.

    • Answer Hard water can significantly impact a refrigerator's ice maker by causing mineral scaling and clogging. The minerals in hard water can bond to vital components like floats and evaporator plates, leading to reduced ice production or even complete failure of the ice maker. To mitigate these effects, it is recommended to install water softeners and regularly clean the ice maker. The ENERGY STAR® Qualified LG Counter-Depth MAX™ 20.8 Cu. Ft. French Door Smart Refrigerator with Ice - PrintProof™ Stainless Steel, Model # LF21G6200S, also has a 6 Month / 200 Gallon Capacity Replacement Refrigerator Water Filter, which reduces contaminants in drinking water that is also used for ice production which helps, but if you live in an area with a high concentration of hard water, installaing a water softener is always recommended...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionRe: LG refrigerator Model LF21 G6200S Counter depth, 20.8 cu ft. Price $1399.99 How long is this price good? What date does the sale price end?

    Asked by K246.

    • Answer Please contact Best Buy's Customer Support to inquire how long the current price for ENERGY STAR® Qualified LG Counter-Depth MAX™ 20.8 Cu. Ft. French Door Smart Refrigerator with Ice - PrintProof™ Stainless Steel, Model # LF21G6200S, is good, or when it will end. Best Buy's "Comparable Value" (Comp. Value) prices are based on the price at which the product, or a comparable item, was (or in the future will be) offered for sale by Best Buy, marketplace sellers, manufacturers, suppliers, or other retailers, online or in-store. Such prices may have been identified by Best Buy or provided by marketplace sellers, manufacturers, or suppliers. Purchases from Best Buy offer many advantages over purchases from others and we invite you to learn more about our pricing, the services we provide, and our Price Match Policy. Sometimes when Best Buy lowers prices, other retailers will decrease their prices in response. As a result, they may decrease their reference or selling price during the promotion, and after the promotion their then current selling price may be the same as, or even lower than, the reference price so that Best Buy may offer you consistently low prices. Due to the competitive nature of retailing, pricing is dynamic and subject to change. Best Buy prices, including those of marketplace sellers, may go up or down during the day in their stores and online. Pricing may vary among retail stores and BestBuy.com. Pricing may also vary regionally. Different prices may also be offered on the same product depending upon a variety of factors, including oversupply, overstocks, clearance items, open-box items, and items sold through different sales channels...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is the length of the power cord attached to the refrigerator?

    Asked by Pete.

    • Answer Standard for all refrigerators

      Answered by WalterG

  • QuestionDoes it come in white?

    Asked by Leslie.

    • Answer No only stainless steel

      Answered by WalterG

  • QuestionDoes Model LF21G6200S refrigerator have a water dispenser and ice maker?

    Asked by vc.

    • Answer Hello there. We understand your inquiry about the LG Counter-Depth MAX 20.8 Cu. Ft. French Door Smart Refrigerator (Model: LF21G6200S). This refrigerator does have an ice maker, which is located in the freezer. However, it does not have a water dispenser. Your feedback is important, and we'd like to assist you further. If you have any additional questions about this model, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/product/lg-counter-depth-max-20-8-cu-ft-french-door-smart-refrigerator-with-ice-printproof-stainless-steel/JJ8VPZQS5W We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this lg fridge model at 69 15/16” height…would a cut out height of 71 inches be enough clearance….Room enough for the fridge to breath???

    Asked by Pauligcat.

    • Answer The recommended installation clearances for the sides, top and back of the ENERGY STAR® Qualified LG Counter-Depth MAX™ 20.8 Cu. Ft. French Door Smart Refrigerator with Ice - PrintProof™ Stainless Steel, Model # LF21G6200S, to ensure proper airflow around the refrigerator are Sides 1/8", Top 1", Back 2"...^Ivan.

      Answered by LG Digital Customer Care

  • Questiondoes the refrigerator come with the wall cord included

    Asked by james.

    • Answer The ENERGY STAR® Qualified LG 20.8 cu. Ft. 3-Door French Door, Counter-Depth MAX™ Refrigerator, Model # LF21G6200S, like all other LG refrigerators, comes with an attached power cord...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs there a light in the freezer?

    Asked by LTEX.

    • Answer Hello there. We understand your inquiry about the interior lighting in the freezer section of the LG LF21G6200S Counter-Depth MAX French Door Refrigerator. Yes, this model does include an LED interior light in the freezer compartment, making it easier to locate items even in low lighting conditions. If you’re not seeing the light turn on, please check that the freezer drawer is fully closed and then reopened—sometimes a gentle reset helps. Also, ensure the unit is connected to power and not in Sabbath Mode, which disables interior lighting. https://www.bestbuy.com/site/lg-counter-depth-max-20-8-cu-ft-french-door-smart-refrigerator-with-ice-printproof-stainless-steel/6553178.p?skuId=6553178 For further support or questions, please send us a private message on Social Media @LGUSSupport. We’re always happy to assist you directly. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDo they make a refrigerator like Model LF21G6200S without the ice maker?

    Asked by Sachs.

    • Answer Hi there. We understand your inquiry about the LG Counter-Depth MAX™ French Door Refrigerator, model LF21G6200S, and whether a version without an ice maker is available. We'd be happy to help clarify the options available for this model. Since availability may vary depending on the retailer and region, we recommend reaching out to us directly so we can provide the most accurate information for your needs. https://www.bestbuy.com/site/lg-counter-depth-max-20-8-cu-ft-french-door-smart-refrigerator-with-ice-printproof-stainless-steel/6553178.p?skuId=6553178 Please send us a private message on Social Media @LGUSSupport and our team will gladly assist you further. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow much ice does the refrigerator produce in 24 hours?

    Asked by jodi.

    • Answer Depending on the freezer compartment temperature, room temperature, number of door openings, and other operating conditions, the ENERGY STAR® Qualified LG 21 cu. Ft., 3-Door French Door, Counter-Depth MAX™ Refrigerator, Model # LF21G6200S will produce 12 cubes at a time, 50-110 pieces within a 24-hour period if conditions are favorable (about 2.5 lbs). The Ice Plus function increases both ice-making and freezing capabilities, and will increase ice production to 2.8 lbs...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs it quiet?

    Asked by Anonymous.

    • Answer Hi there! We appreciate your interest in the LG 20.8 cu. ft. Counter-Depth MAX French Door Refrigerator. This model is designed with LG’s Inverter Linear Compressor, which operates more quietly and efficiently compared to conventional compressors. While no refrigerator is completely silent, many customers find this unit to be pleasantly quiet during regular use. https://www.bestbuy.com/site/lg-counter-depth-max-20-8-cu-ft-french-door-smart-refrigerator-with-ice-printproof-stainless-steel/6553178.p?skuId=6553178 If you ever notice unusual noise after installation, we’re here to help—just send us a private message on social media @LGUSSupport for personalized assistance. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the depth of the glass shelves on the LG Counter-depth MAX 21 Cu. Ft. French door Smart refrigerator with ice- Stainless Steel

    Asked by Jerry.

    • Answer Hi there, Jerry. We understand your inquiry about the shelf measurements for the LG Counter-Depth MAX 21 Cu. Ft. French Door Smart Refrigerator, model LF21G6200S. While the exact shelf depth isn't listed in the published specifications, the tempered glass shelves are designed to span most of the 24 13/16-inch cabinet depth (measured without the door), allowing for generous food storage. For accurate interior measurements or to check if specific items will fit, we recommend removing the shelves and measuring directly for best results. https://www.bestbuy.com/site/lg-counter-depth-max-20-8-cu-ft-french-door-smart-refrigerator-with-ice-stainless-steel/6553178.p?skuId=6553178 If you need personalized support or more information, please send us a private message on social media @LGUSSupport. We’ll be happy to assist you further! —Renzo

      Answered by LG Digital Customer Care

  • QuestionI recently bought this refrigerator and i cannot figure out how to start the ice maker. Can anyone help?? Ice maker is located in the bottom freezer. Thanks !!

    Asked by Lab.

    • Answer Hello there, Lab. Thank you for sharing your question with us. We understand your situation and are here to help with your LG LF21G6200S French 3‑Door Refrigerator. Based on the Owner's manual page 25: To start the ice maker in the bottom freezer: Verify the water line connection. Make sure the inlet valve behind your fridge is turned fully on and the supply line is free of kinks. Turn the ice maker ON. On the control panel inside the fresh food section (see “Control Panel” in your Owner’s Manual, p. 25), press the Ice Maker button until the indicator light turns on. Allow the freezer to reach operating temperature. The ice maker only begins producing ice once the freezer temperature is at or below 15 °F (–9 °C). You can check and adjust the freezer setting on the same control panel. Troubleshooting Tip: If the ice maker still won’t start after turning it on and confirming the water line, try cycling the temperature: set the freezer 2 °F colder than its current setting, wait 24 hours for it to stabilize below 15 °F, then reset it to your preferred temperature. This helps kick‑start the icemaker’s automatic sensing. Owner's manual: https://www.lg.com/us/support/product/lg-LF21G6200S.ASTCNA1 For personalized assistance or to walk through additional diagnostics, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience and look forward to getting you ice‑making again soon! —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs ice tray removable?

    Asked by Steve.

    • Answer Yes

      Answered by Disappointed

  • QuestionWhat is the height of the freezer door?

    Asked by Anonymous.

    • Answer Hi there. We understand your situation and appreciate your inquiry regarding the freezer door height on your LG LF21G6200S French 3-Door Refrigerator. While the specifications do not list a separate “freezer door height” measurement, the detail labeled “Height to Top of Door Hinge” is provided at 69.93 inches. This measurement typically reflects the height from the bottom of the door up to the top hinge, which can serve as a close reference for the freezer door’s overall height. As a troubleshooting step, if you find any installation or alignment concerns with the freezer door, please ensure that the unit is properly leveled and installed per the guidelines. This can help confirm that the door is operating as intended. https://www.lg.com/us/refrigerators/lg-lf21g6200s-french-3-door-refrigerator#pdp_specs For any further assistance or specific measurements, please send us a private message on social media @LGUSSupport and our team will be more than happy to help. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this model come in white

    Asked by Nancy.

    • Answer Hello there, Nancy. Thank you for reaching out with your question about your LG LF21G6200S refrigerator. We understand your situation and appreciate your interest in learning more about your unit. Based on our official LG resources, this model is offered exclusively in STS, a sleek stainless steel finish, and does not come in white. https://www.lg.com/us/refrigerators/lg-lf21g6200s-french-3-door-refrigerator#pdp_specs For further assistance or any additional questions, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore additional solutions with you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this come with a filter bypass plug? Can the ice maker be operated without a filter?

    Asked by filterquestion.

    • Answer Hi. Unlike older LG refrigerators that require a water bypass filter plug when you do not have a water filter installed, newer LG Refrigerators like this ENERGY STAR® Qualified 33-inch Wide LG 21 cu. Ft., 3-Door French Door, Counter-Depth MAX™ Refrigerator, Model # LF21G6200S have a built-in water bypass filter plug so they will operate without a water filter installed...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWill BestBuy remove and take away the old refrigerator?

    Asked by Susan90.

    • Answer I believe they offered take away with the delivery charge of $300. In my area anyway.

      Answered by Disappointed

  • QuestionHi, Does this have a removable drip tray to clean? Thank you

    Asked by Chris.

    • Answer No drip tray.

      Answered by McdonaldE

  • QuestionHi, what is the height of the top shelf when it is at its highest possible position? In other words, what is the minimum height that the top shelf can be placed at?

    Asked by AJay.

    • Answer 8 inch clearance for top shelf.

      Answered by McdonaldE