Questions & Answers

Q: QuestionHow many 4K displays can I hookup to this laptop?

Asked 3 years ago by sun53.

• A:Answer Hello, Thunderbolt 4 lets you enjoy dual 4K and single 8K display connection to only one Thunderbolt port with stability, scalability and security. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionIs the $999.99 price for a new unopened box laptop or a open box returned laptop?

Asked 2 years ago by ScottJM.

Q: QuestionHow do I factory reset ?

Asked 2 years ago by Angelhrdz17.

• A:Answer Hello there. Thanks for reaching out. 1. Press the [ ] button and select the settings menu. 2. When the [Settings[ screen appears, select [Update & Security] 3. Select the [Recovery] menu and press [Get started] to reset this PC. 4. If the following screen appears, select a desired option to proceed with recovery. `Jai.

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this have a touchscreen?

Asked 2 years ago by Phil.

• A:Answer No, it does not

  Answered 2 years ago by DaltonS

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Q: Questiondoes it come with fingerprint instant unlock/ log in ?

Asked 3 years ago by ry.

• A:Answer No fingerprint, but does have Face ID to instantly unlock.

  Answered 2 years ago by BrandiVerified Purchase

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Q: QuestionHow many usb and usc connections does it have.

Asked 3 years ago by andreabobmusic.

• A:Answer Hi, USB-C USB 4 Gen3x2 Type C (x2, with Power Delivery, Display Port, Thunderbolt 4), USB-A (2) - USB 3.2 Gen 2x1. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionHow can I get to advanced bios option? CTL+ALT+F7 or CTL+ALT+SHIFT+F7 nothing seems to work.

Asked 3 years ago by Bookworm.

• A:Answer We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionCan I easily add more memory?

Asked 2 years ago by laura.

• A:Answer HI, Processor (Base/Turbo Clock) Intel 12th Generation (Quad Core) i7-1260P (12 Cores: 4P + 8E, P: 2.1 up to 4.7 GHz / E: 1.5 up to 3.4 GHz), L3 Cache 18MB. Storage 1TB NVME Gen 4 M.2(2280) Dual SSD slots.^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionI have been a MacBook Pro user for a few years and am thinking about switching to a lightweight Windows laptop. MBP has pretty good sound quality, just wondering how the sound quality of newer Gram is? Thank you.

Asked 3 years ago by Ben.

• A:Answer The sound quality of the microphones are good, but the speakers sound absolutely awful.

  Answered 2 years ago by DaltonS

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Q: QuestionThe headline description reads, 1TB NVMe SSD, in the 'specs' drop-down box it reads, 1 gigabyte, which is it?

Asked 3 years ago by Bluerazor.

• A:Answer 1TB

  Answered 2 years ago by BrandiVerified Purchase

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