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Questions & Answers

Your price for this item is $1,399.99
Page Showing 21-25 of 25 questions
  • QuestionWhat Refresh Rate is the Display

    Asked by Anonymous.

    • Answer Hi there. Thank you for sharing your experience with us. We understand your situation and are here to help. For your LG 17Z90R-H.AAY8U1 Gram laptop, the display is designed with a variable refresh rate that adjusts from 31Hz up to a maximum of 144Hz. This feature automatically optimizes visual performance and power consumption based on your usage and conditions. As a troubleshooting step, please verify your display settings to ensure the variable refresh rate feature is active and that your system drivers are up to date. https://www.lg.com/us/laptops/lg-17z90r-h.aac8u1-gram-laptop#pdp_specs If you continue to have questions or need further assistance, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to help you further. —Renzo

      Answered by LG Digital Customer Care

  • Questioni bought this laptop im 83 years old and dont understand computer lingo i know nothing of or about computers is there any way i can put this on auto set up my son-in-law started it up but its the old windows 10 like my old computer i need windows 11

    Asked by KennethH.

    • Answer Hello, Ken. The LG gram 17" Laptop - Intel Evo™ 13th Gen Intel Core i7-1360P - 16GB RAM - 1TB SSD - Black, Model # 17Z90R-H.AAY8U1 runs on the Windows 11 Home edition Operating System. If you need further assistance with setting it up, please contact Best Buy's Geek Squad...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes best buy sell a keyboard over for this laptop? If not can you recommend one?

    Asked by gwstaos.

    • Answer Hi there! Thank you for reaching out to us. We understand your interest in finding a keyboard cover for your LG Gram 17 laptop (Model: 17Z90R-H.AAY8U1). We recommend contacting Best Buy directly to inquire about the availability of specific accessories such as a keyboard cover for your model. https://www.bestbuy.com/site/lg-gram-17-laptop-intel-evo-13th-gen-intel-core-i7-1360p-16gb-ram-1tb-ssd-black/6579393.p?skuId=6579393 If you need further assistance or have more questions, feel free to send us a private message on Social Media @LGUSSupport, and we’d be happy to help further. We appreciate your patience! —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow do you transfer Webroot subscription from one computer to another/new computer?

    Asked by Wannanewcomputer.

    • Answer This is a question that should really be addressed to Webroot.

      Answered by luislast

  • QuestionDoes this laptop have usbc ports

    Asked by Anonymous.

    • Answer I think BestBuy doesn't like outside links posted in reviews, so I suggest you just search for what a Thunderbolt 4 port is if you want to know more. But, basically, the connection type is the same as USB C so you will be able to connect devices that use USB C cables. Depending on the device, you simply won't get the benefits that Thunderbolt 4 provides.

      Answered by Jeff