Questions & Answers

Name: LG - gram 17” Ultra lightweight Laptop - Intel Evo Platform 12th Gen Intel Core i7 - 16GB RAM - 1TB NVMe SSD - Gray
Brand: LG
SKU: 6504760
Price: 586.99 USD
Rating: 4.6 (111 reviews)

LG - gram 17” Ultra lightweight Laptop - Intel Evo Platform 12th Gen Intel Core i7 - 16GB RAM - 1TB NVMe SSD - Gray

Model:: 17Z90Q-K.AAB8U1; |
SKU:: 6504760

User rating, 4.6 out of 5 stars with 111 reviews.

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QuestionDoes this laptop offer Bluetooth? Seems like it should, but it's not listed.
Asked 3 years ago by Me2022.
- Answer Yes, it has Bluetooth. Have tried it with headsets, mice, and speakers - worked great.
  Answered 2 years ago by Fredk
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QuestionWhat HD is this webcam, 720 or 1080?
Asked 3 years ago by AimFL.
- Answer Hi there. Webcam on this model is FHD IR Webcam with Dual Mic and it's 1080. ^Vanessa
  Answered 3 years ago by LG Digital Customer Care
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QuestionDoes upgrading the SSD void the warranty? Does opening the laptop case void the warranty?
Asked 3 years ago by Anonymous.
- Answer Hard drive and RAM can be upgraded without voiding the warranty, but damage to the system incurred during the upgrade process is not covered. Also, your warranty will not cover any new parts that you add. Upgrading the video card, CPU and most other components will void the warranty. ^Jennifer
  Answered 3 years ago by LG Digital Customer Care
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QuestionHow do I maximize the overall life of my battery? Do I let it weaken to a certain percentage before plugging-in the laptop or do I keep the laptop plugged in at all times until I need to use the battery?
Asked 1 year ago by SteveW.
- Answer Thank you for your interest in the LG Laptop (17Z90Q-K.AAB8U1) model. To maximize the overall life of the battery in the LG 17Z90Q-K.AAB8U1 laptop, it is recommended to reduce the charging level from 100% to 80%, this can help extend the battery life. Additionally, factors such as heat, battery quality, and charge cycles can impact battery health. It's important to balance the use of the battery and the laptop's power source to maintain the battery's overall health and longevity. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-17Z90Q-K.AAB8U1. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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QuestionWould you recommend for IT work/Cyber security student? Seems like it would, but would like recommendations. Thank you
Asked 2 years ago by Tati.
- Answer Hi, Tati! Thanks for the question. You need to check with your IT department about what criteria is required for a laptop that you can use for IT work as a Cyber Security student. If your professor or school have recommended laptop, you may check out this link if the specs are suitable for it: https://www.lg.com/us/laptops/lg-17z90q-k.aab8u1 ^Jolly
  Answered 2 years ago by LG Digital Customer Care
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QuestionCan ALEXA be turned off?
Asked 2 years ago by Ken.
- Answer Yes, I also was able to delete the app entirely without any issues. Not an Alexa fan.
  Answered 2 years ago by Fredk
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QuestionConsumer reports rates this lap top high. There is 1 professional review that makes this lap top sound great. When looking at customer reviews , many describe this laptop as flimsy, and say the battery life is not as stated. Is this a good buy or not?
Asked 2 years ago by Maria.
- Answer Hi Maria. Absolutely- it's a great buy! Portability meets durability with this LG gram laptop. This laptop passed seven tests for military-grade durability, including vibration, dust, and high & low temperature. The ultra lightweight design and up to 12 hours of non stop power allow you to be productive anywhere outside of your normal workstation. Last but not least- Enjoy a 17” screen that can make your visions come to life with a non-reflective design and a bold DCI-P3 99% color gamut to add a realistic touch to graphics. If you have any further questions about this PC's specifications, don't hesitate to send us a DM on Twitter or a PM on Facebook. Our handles for both platforms is @LGUSSupport. ^Chris
  Answered 2 years ago by LG Digital Customer Care
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QuestionHow many NVMe SSD slots does the laptop have? And what version are they i.e. PCIe Gen 3 or PCIe Gen 4?
Asked 2 years ago by TonyinFL.
- Answer The LG Gram slots are as follows: 1TB NVMe SSD 1 TB M.2 NVMe SSD (Samsung PM9A1) – 2x M.2 2280 slots; the ports are 2x USB-A 3.2 gen2, 2x USB-C with Thunderbolt 4, mic/headphone, HDMI 2.0b, microSD card reader, Lock, and the version is PCIe Gen 4. ~Rita
  Answered 2 years ago by LG Digital Customer Care
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QuestionHow many USB port are there and which type are they
Asked 3 years ago by Gene.
- Answer Hi, USB-C--USB 4 Gen3x2 Type C (x2, with Power Delivery, Display Port, Thunderbolt 4) and USB-A (2) - USB 3.2 Gen 2x1. ^Vanessa
  Answered 3 years ago by LG Digital Customer Care
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QuestionHi - Does the 12th generation LG Gram still support both SATA and NVMe in the SSD slots? Thanks
Asked 3 years ago by Chip.
- Answer Hello, yes it does.^Venette
  Answered 3 years ago by LG Digital Customer Care
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QuestionThe description indicates that the keyboard is backlighted. However, the only time it comes on is when I turn on computer. Is there a setting that I've been unable to find??
Asked 2 years ago by Keyboard.
- Answer Function key + F8 will toggle the keyboard backlight.
  Answered 2 years ago by isaac
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QuestionThis says is a 1 TB SSD but the specs say 1 GB - I assume that is a typo?
Asked 3 years ago by fred.
- Answer I ordered this laptop. It is definitely 1 TB SSD.
  Answered 3 years ago by kuriouskat
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QuestionI know this comes with Windows 11. How can I downgrade it to Windows 10?
Asked 1 year ago by CaptainCooky.
- Answer Thank you for your interest in the LG Laptop (17Z90Q-K.AAB8U1) model. To downgrade a LG 17Z90Q-K.AAB8U1 laptop from Windows 11 to Windows 10, a clean installation of Windows 10 is required. This process involves backing up any important data, creating a bootable Windows 10 installation USB, and performing a fresh installation of Windows 10. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-17Z90Q-K.AAB8U1. ^Cris
  Answered 1 year ago by LG Digital Customer Care
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QuestionAccording to the information provided this laptop has a 12th generation Intel Core i7. However, I did not find any mention of the specific CPU model. Can someone provide this? Thanks!
Asked 2 years ago by TonyinFL.
- Answer Hey there. The system houses a 12th Gen Intel Core i7-1260P 12-core processor, boasting four performance cores that can be boosted up to 4.7 GHz and eight efficiency cores that can be boosted to 3.4 GHz. Plus, 16GB of LPDDR5 RAM allows you to run productivity apps with ease, while the 1TB M. ^Anthony
  Answered 2 years ago by LG Digital Customer Care
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QuestionCan this print to a HP Printer?
Asked 2 years ago by Printer.
- Answer Just as with any other laptop or PC, you would need to add a printer to the LG gram 17” Lightweight Laptop, Intel® 12th Gen Core® i7 Evo™ Platform, Windows 11 Home, 16GB RAM, 1TB SSD, Black, Model # 17Z90Q-K.AAB8U1 under Printers and Scanners in the settings for the laptop to print from the laptop....^Ivan
  Answered 2 years ago by LG Digital Customer Care
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QuestionCan the security features be customized? (Specifically turn off facial recognition)
Asked 2 years ago by Sameyeyam.
- Answer Hi, the facial recognition security feature for laptop model lg (17z90q-k.aab8u1) is optional. ^Chris
  Answered 2 years ago by LG Digital Customer Care
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Questionwhat is the Processer Speed--GHZ???
Asked 2 years ago by JD.
- Answer Hi, this model Processor (Base/Turbo Clock) Intel 12th Generation (Quad Core) i7-1260P (12 Cores: 4P + 8E, P: 2.1 up to 4.7 GHz / E: 1.5 up to 3.4 GHz), L3 Cache 18MB. ^Vanessa
  Answered 2 years ago by LG Digital Customer Care
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QuestionDoes it have a solid state drive?
Asked 3 years ago by Me.
- Answer Yes, it has a 1TB SSD.
  Answered 2 years ago by KevinT
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QuestionIs the case for this model black or gray/silver?
Asked 3 years ago by KuriousKat.
- Answer Hi, there. This is a gray color. ^Vanessa
  Answered 3 years ago by LG Digital Customer Care
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QuestionIs it touchscreen
Asked 3 years ago by xyz.
- Answer No it is not.^Venette
  Answered 3 years ago by LG Digital Customer Care
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Showing 1-20 of 50 questions

Questions & Answers

LG - gram 17” Ultra lightweight Laptop - Intel Evo Platform 12th Gen Intel Core i7 - 16GB RAM - 1TB NVMe SSD - Gray

Q: QuestionDoes this laptop offer Bluetooth? Seems like it should, but it's not listed.

Q: QuestionWhat HD is this webcam, 720 or 1080?

Q: QuestionDoes upgrading the SSD void the warranty? Does opening the laptop case void the warranty?

Q: QuestionHow do I maximize the overall life of my battery? Do I let it weaken to a certain percentage before plugging-in the laptop or do I keep the laptop plugged in at all times until I need to use the battery?

Q: QuestionWould you recommend for IT work/Cyber security student? Seems like it would, but would like recommendations. Thank you

Q: QuestionCan ALEXA be turned off?

Q: QuestionConsumer reports rates this lap top high. There is 1 professional review that makes this lap top sound great. When looking at customer reviews , many describe this laptop as flimsy, and say the battery life is not as stated. Is this a good buy or not?

Q: QuestionHow many NVMe SSD slots does the laptop have? And what version are they i.e. PCIe Gen 3 or PCIe Gen 4?

Q: QuestionHow many USB port are there and which type are they

Q: QuestionHi - Does the 12th generation LG Gram still support both SATA and NVMe in the SSD slots? Thanks

Q: QuestionThe description indicates that the keyboard is backlighted. However, the only time it comes on is when I turn on computer. Is there a setting that I've been unable to find??

Q: QuestionThis says is a 1 TB SSD but the specs say 1 GB - I assume that is a typo?

Q: QuestionI know this comes with Windows 11. How can I downgrade it to Windows 10?

Q: QuestionAccording to the information provided this laptop has a 12th generation Intel Core i7. However, I did not find any mention of the specific CPU model. Can someone provide this? Thanks!

Q: QuestionCan this print to a HP Printer?

Q: QuestionCan the security features be customized? (Specifically turn off facial recognition)

Q: Questionwhat is the Processer Speed--GHZ???

Q: QuestionDoes it have a solid state drive?

Q: QuestionIs the case for this model black or gray/silver?

Q: QuestionIs it touchscreen

QuestionDoes this laptop offer Bluetooth? Seems like it should, but it's not listed.

QuestionWhat HD is this webcam, 720 or 1080?

QuestionDoes upgrading the SSD void the warranty? Does opening the laptop case void the warranty?

QuestionHow do I maximize the overall life of my battery? Do I let it weaken to a certain percentage before plugging-in the laptop or do I keep the laptop plugged in at all times until I need to use the battery?

QuestionWould you recommend for IT work/Cyber security student? Seems like it would, but would like recommendations. Thank you

QuestionCan ALEXA be turned off?

QuestionConsumer reports rates this lap top high. There is 1 professional review that makes this lap top sound great. When looking at customer reviews , many describe this laptop as flimsy, and say the battery life is not as stated. Is this a good buy or not?

QuestionHow many NVMe SSD slots does the laptop have? And what version are they i.e. PCIe Gen 3 or PCIe Gen 4?

QuestionHow many USB port are there and which type are they

QuestionHi - Does the 12th generation LG Gram still support both SATA and NVMe in the SSD slots? Thanks

QuestionThe description indicates that the keyboard is backlighted. However, the only time it comes on is when I turn on computer. Is there a setting that I've been unable to find??

QuestionThis says is a 1 TB SSD but the specs say 1 GB - I assume that is a typo?

QuestionI know this comes with Windows 11. How can I downgrade it to Windows 10?

QuestionAccording to the information provided this laptop has a 12th generation Intel Core i7. However, I did not find any mention of the specific CPU model. Can someone provide this? Thanks!

QuestionCan this print to a HP Printer?

QuestionCan the security features be customized? (Specifically turn off facial recognition)

Questionwhat is the Processer Speed--GHZ???

QuestionDoes it have a solid state drive?

QuestionIs the case for this model black or gray/silver?

QuestionIs it touchscreen