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Your price for this item is $1,949.99
The comparable value price is $2,549.99
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  • QuestionWhat type of display does the LG gram Pro 17" have?

    • Answer The LG gram Pro 17" features an IPS display.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this LG laptop have a touch screen?

    • Answer Yes, the LG gram Pro has a touch screen.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much RAM does this LG laptop have?

    • Answer This LG gram Pro laptop comes with 32GB of LPDDR5X RAM.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the total storage capacity of the LG Pro?

    • Answer The LG Pro has a total storage capacity of 1TB (1000 gigabytes) using an SSD.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does the battery last on this LG laptop?

    • Answer The LG gram Pro's 90Wh battery offers up to 25.5 hours of video playback.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum refresh rate of the display?

    • Answer The LG gram Pro's display has a variable refresh rate, adapting from 31Hz to a maximum of 144Hz.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the LG gram Pro have a backlit keyboard?

    • Answer Yes, the LG gram Pro laptop has a backlit keyboard.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhy do the specifications still falsely say that this laptop has a touchscreen? You’ve know for days that it doesn’t. It’s deceptive to say that it does when you know otherwise.

    Asked by Kirchh.

    • Answer We submitted a ticket to have Touchscreen removed from Best Buy's specifications for the LG gram Pro 17-inch, Thin and Lightweight Laptop, Windows 11 Home, Intel® Evo™ Edition - Intel® Core™ Ultra 7, 32GB RAM, 2TB (2x1TB) SSD, Black, Model # 17Z90TP-G.ADB7U1, when you first alerted us about that erroneous entry in the laptop's specifications. Unfortunately, due to the Labor Day weekend, this has not been removed yet, but hopefully, we can have that removed today...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIvan from LG answered my earlier question saying that the specifications shown here on Best Buy’s site are wrong about this laptop having a touchscreen. Why hasn’t this been corrected? People are ordering it expecting a touchscreen laptop.

    Asked by Kirchh.

    • Answer A ticket was submitted to Best Buy to have touchscreen for the LG gram Pro 17” Laptop - Intel Core Ultra7 255H with 32GB RAM - 2TB SSD - Obsidian Black, Model # 17Z90TP-G.ADB7U1 removed. Regrettably, due to the Labor Day weekend, the error was corrected on Tuesday, 02, 2025, and the specifications now reflect that is does not have a touchscreen...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionThe specifications say this has a touchscreen; LG says it doesn’t (https://www.lg.com/us/laptops/lg-17z90sp-g.adb9u1-gram-laptop). Which is correct?

    Asked by Kirchh.

    • Answer Best Buy downloads their specifications for the LG gram Pro 17 Inch, Thin and Lightweight Laptop, Windows 11 Home, Intel® Evo™ Edition - Intel® Core™ Ultra 7, 32GB RAM, 2TB (2x1TB) SSD, Black, Model # 17Z90TP-G.ADB7U1, from LG's specification sheet, which does not list the laptop as having a touchscreen, so that entry of a touchscreen in Best Buy's specifications appears to be an entry error. The laptop in the link that you have provided is not the same model. The model number for the laptop you have provided a link to is Model # 17Z90SP-G.ADP9U1, not Model # 17Z90TP-G.ADB7U1, but even with that said, LG currently does not have an LG gram Pro 17 Inch touchscreen models...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this laptop have a fingerprint reader?

    Asked by Willow13.

    • Answer The LG gram Pro 17-inch, Thin and Lightweight Laptop, Windows 11 Home, Intel® Evo™ Edition - Intel® Core™ Ultra 7, 32GB RAM, 2TB (2x1TB) SSD, Black, Model # 17Z90TP-G.ADB7U1, has facial recognition. It does not have a fingerprint reader...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this have a fingerprint reader?

    Asked by Finn.

    • Answer The LG gram Pro 17 Inch, Thin and Lightweight Laptop, Windows 11 Home, Intel® Evo™ Edition - Intel® Core™ Ultra 7, 32GB RAM, 2TB (2x1TB) SSD, Obsidian Black, Model # 17Z90TP-G.ADB7U1, has facial recognition. It does not have a fingerprint reader...^Ivan.

      Answered by LG Digital Customer Care

  • Questiondoes this laptop have cellular capabilities?? sim or e-sim

    Asked by tab.

    • Answer The LG gram Pro 17", Thin and Lightweight Laptop, Windows 11 Home, Intel® Evo™ Edition - Intel® Core™ Ultra 7, 32GB RAM, 2TB SSD, Obsidian Black, Model # 17Z90TP-G.ADB7U1 does not have cellular capabilities. You can install the LG gram Link app to seamlessly connect the laptop with up to 10 devices across Android and iOS, and effortlessly share files, expand screens, mirror displays, and unify control...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWell, two months have passed and the specs still falsely say this laptop has a touchscreen despite Ivan from LG saying it should be corrected two months ago. What’s up?

    Asked by Kirchh.

    • Answer The ticket for correcting the specification for touchscreen for the LG gram Pro 17” Laptop - Intel Core Ultra7 255H with 32GB RAM - 2TB SSD - Obsidian Black, Model # 17Z90TP-G.ADB7U1 was submitted to Best Buy as reported in response to your inquiry. It may have slipped through the cracks, and we will re-submit the ticket...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHave audio command and how accurate is it

    Asked by Deb.

    • Answer Hi there, Deb. Thank you for sharing your inquiry with us. We understand your question about audio commands and their accuracy for the LG Gram Pro 17 laptop, model 17Z90SP-G.ADB9U1. While this laptop features a dual mic, it primarily supports audio input for communication and recording. The accuracy of audio commands would largely depend on the specific software or operating system features being used (e.g., Windows voice recognition), rather than an inherent feature of the laptop itself. https://www.bestbuy.com/product/lg-gram-pro-17-laptop-intel-core-ultra7-255h-with-32gb-ram-2tb-ssd-obsidian-black/JJ8VPZW7VY If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs the LG computer a good value computer for the money

    Asked by Millarville.

    • Answer What determines a laptop as a good value for the price will vary from one person to the next depending on what you value most, so you will need to evaluate certain factors, like the RAM, the processor, the SSD storage, and other factors, so you can make an informed decision on whether a laptop is a good value for the price. The LG gram Pro 17” Laptop - Intel Core Ultra7 255H with 32GB RAM - 2TB SSD - Obsidian Black, Model # 17Z90TP-G.ADB7U1, has an Intel®¹ Core™ Ultra 7 255H processor (Series 2) for cutting-edge AI power and next-gen efficiency, and 2TB SSD storage as indicated in its header. It has 32GB LPDDR5X (Dual Channel, 8400MHz) for RAM. It has a 2560 x 1600 resolution and features an Intel® Arc™ Graphics card, Bluetooth 5.4 connectivity and an Intel Wi-Fi 7 module. It features multiple ports, including two Thunderbolt™ 4, two USB 3.2, HDMI, and headphone jack to boost efficiency and productivity. Thunderbolt™ 4 compatibility supports ultra-fast data transfer and up to 5K resolution display support. It features four built-in speakers delivering rich, powerful sound great for music, movies, and more. Dolby Atmos®6 3D Surround Sound adds a cinematic experience with 360-degree audio, powered by a 4-channel amplifier. The LG gram Link app which can be installed from LG.com, seamlessly connects your LG gram with up to 10 devices across Android and iOS, so you can effortlessly share files, expand screens, mirror displays, and unify control—all while enhancing productivity with smarter, more connected. It is powered by a 90Wh high-capacity battery offering up to 25.5 hours of video playback4 and equipped with our AI Smart Assistant, gram analyzes user patterns to optimize battery efficiency. multitasking. The Video playback time testing is conducted by LG using Full HD video playback (1080p resolution), wireless turned off, 150 nits brightness, earphones and default options. Your actual battery usage time and performance may vary depending on various factors, including network connectivity and application use. (January 2025)...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes it have a webcam?

    Asked by KJHS.

    • Answer Hello there, Kathy. Thank you for sharing your experience with us. We understand your inquiry about whether your LG 17Z90TP-G.ADB7U1 laptop has a webcam. Yes, your LG gram Pro 17” Laptop (model 17Z90TP-G.ADB7U1) is equipped with a front-facing camera. https://www.bestbuy.com/site/lg-gram-pro-17-laptop-intel-core-ultra7-255h-with-32gb-ram-2tb-ssd-obsidian-black/6619286.p?skuId=6619286 Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow do you add a 2nd SSD without voiding the warranty?

    Asked by DM.

    • Answer Hello there! We understand your inquiry about adding a second SSD to your LG gram Pro 17 (Model 17Z90TP-G.ADB7U1) without voiding your warranty. Your laptop does include an empty M.2 NVMe slot for a secondary drive. To maintain full warranty coverage, we recommend having the upgrade performed by an LG-authorized service center or using an LG-approved SSD upgrade kit. If you prefer to install it yourself, here’s a basic overview: Power down & unplug your laptop. Remove the bottom cover by unscrewing all visible screws. Locate the empty M.2 2280 slot next to your existing SSD. Insert a compatible M.2 NVMe SSD at a slight angle (about 30°), then press it down gently and secure it with the mounting screw. Reattach the bottom cover and screws, then power on to initialize your new drive in Windows Disk Management. https://www.bestbuy.com/site/lg-gram-pro-17-laptop-intel-core-ultra7-255h-with-32gb-ram-2tb-ssd-obsidian-black/6619286.p?skuId=6619286 Please note that any modifications performed outside of an LG-authorized service provider may affect your warranty. For help arranging an authorized upgrade, confirming compatible SSD models, or step-by-step guidance, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionAre the RAM and HD upgradable? IF so, what is the maximum capacity. Does this unit have a media reader slot? IS the battery replaceable?

    Asked by DM.

    • Answer The 32GB LPDDR5X (Dual Channel, 8400MHz) RAM for the LG gram Pro 17", Thin and Lightweight Laptop, Windows 11 Home, Intel® Evo™ Edition - Intel® Core™ Ultra 7, 32GB RAM, 2TB SSD, Obsidian Black, Model # 17Z90TP-G.ADB7U1 is not upgradeable because it is soldered to the motherboard. The laptop features M.2 Dual SSD slots, Gen4 NVMe, so the SSD slots can be upgraded. The laptop does not have a media reader slot, and the 90Wh high-capacity battery is replaceable but you would have to remove the back to replace it...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan it run 2- 3” screens?

    Asked by Bb.

    • Answer Hi there. Thanks for reaching out! We understand your inquiry about using multiple external displays with the LG gram Pro 17” laptop, model 17Z90TP-G.ADB7U1. This unit supports up to two external displays—one through its HDMI 2.1 port and another via one of the USB-C 4.0 ports using a compatible USB-C to DisplayPort or HDMI adapter. Be sure to use certified cables or adapters that support 4K or higher resolutions for best performance. https://www.bestbuy.com/site/lg-gram-pro-17-laptop-intel-core-ultra7-255h-with-32gb-ram-2tb-ssd-obsidian-black/6619286.p?skuId=6619286 For personalized help with setup, feel free to send us a private message on Social Media @LGUSSupport and we’d be glad to walk you through it. —Renzo

      Answered by LG Digital Customer Care