“I purchased two of these open box and some screws are missing. What are the correct screw sizes I need ? One screw is needed to put the monitor on the stand and the other two I need are the ones directly under the screen”
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Hello there! We understand your inquiry about your LG 27SR73U-W monitors. It sounds like a couple of screws didn’t make it in your open-box package. Sometimes the smaller screws are tucked into the accessory box, so please double-check there first. Please send us a private message on social media @LGUSSupport with your monitor’s serial number and purchase details. Our team will verify the correct parts and guide you through next steps. Since this was an open-box purchase from Best Buy, you may also wish to confirm their policy on missing parts. https://www.bestbuy.com/site/lg-my-view-27-ips-uhd-60hz-smart-monitor-hdmi-usb-c-white/6587156.p?skuId=6587156 We appreciate your patience and look forward to getting you back up and running smoothly! —Renzo
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