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Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused ^Daphane
Sorry, there was a problem. Please try again later.It sounds like the magnetron went bad, that’s the part that makes the microwaves that heat the food. If your unit is still in warranty they should fix it under warranty or replace it. Contact an authorized LG service provider or LG directly.
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