A:Answer Hi there, Tom. Thank you for sharing your experience with us. We understand your inquiry regarding the LG SideKick 1.0 Cu. Ft. High-Efficiency Smart Top Load Pedestal Washer and the difficulty you are experiencing with the drawer.
https://www.bestbuy.com/product/lg-sidekick-1-0-cu-ft-high-efficiency-smart-top-load-pedestal-washer-graphite-steel/JJ8VPZ6K34
As a troubleshooting step, we recommend gently checking if you can reach through the small opening to shift any internal packaging or hoses that may have shifted during transport, but please do not force the drawer to avoid damage. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo