“Hi, My lg stanbyme 27art10 monitor's mount has broken where it attaches to the monitor. How do I go about getting a replacement? Thanks!”
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Hi there. Thank you for sharing your experience with your 27ART10AKPL StandbyMe monitor. We understand your situation and recognize how important it is to have your monitor functioning perfectly. As a troubleshooting step, please ensure that the mount’s attachment area is free of any debris and that there are no loose screws or obvious signs of misalignment that could be addressed with a quick adjustment. https://www.lg.com/us/lifestyle-products/lg-27art10akpl-lifestyle-screen#pdp_specs Please send us a private message on Social Media @LGUSSupport so our team can review your request and help locate the proper replacement part number for your monitor’s mount. We’re here to support you every step of the way. —Renzo
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