1-1 of 1 Answer
Hi, Mike. Thanks for sharing your experience with us. We understand your feedback about the LG Refrigerator (LRFLS3206S) model; the freezer door is not self-closing as expected, especially compared to your previous unit. We strive to provide top-notch products and ensure a smooth experience. This model is designed with auto-closing hinges, but factors like leveling can affect their performance. Try adjusting the front leveling legs for a slight backward tilt to help the door close better. Since it was delivered just 2 days ago, the door gasket might still be stiff, but it should soften with use. For more help, check this link: https://www.youtube.com/watch?v=x9rfSiLLVus. If the issue persists, we can assist with further adjustments. For additional assistance, message us on social media @LGUSSupport. We appreciate your trust in LG! ^Juvy
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