Questions & Answers

Q: QuestionWhat is the BTU rating of the most powerful burner?

• A:Answer The most powerful burner on this cooktop is the UltraHeat Dual 24k burner, which has a BTU rating of 24,000.

Q: QuestionHow many burners does this LG cooktop have?

• A:Answer This LG cooktop has five sealed gas burners.

Q: QuestionWhat is the duration of the warranty on this LG STUDIO appliance?

• A:Answer This LG STUDIO appliance comes with a 2-year limited warranty on all parts and labor.

Q: QuestionAre the grates on this cooktop dishwasher safe?

• A:Answer Yes, the heavy duty cast iron grates are dishwasher safe for easy cleaning.

Q: QuestionDoes this cooktop come with a griddle?

• A:Answer Yes, a griddle is included with this cooktop.

Q: QuestionIs this LG cooktop compatible with propane?

• A:Answer Yes, this cooktop can be converted to propane and comes with a conversion kit.

Q: QuestionHow many burners does the cooktop have?

• A:Answer This cooktop has five burners in total.

Q: QuestionAre the grates dishwasher-safe?

• A:Answer The grates on this cooktop are dishwasher-safe.

Q: QuestionWhat type of grates does the cooktop have?

• A:Answer The cooktop has continuous cast iron grates.

Q: QuestionDoes the cooktop have a griddle?

• A:Answer This LG cooktop has five sealed gas burners and a griddle.

Q: QuestionWhat is the maximum BTU rating of the cooktop?

• A:Answer The total maximum BTU rating is 62,500.

Q: QuestionCan the cooktop be converted to use propane?

• A:Answer This cooktop can be converted to use propane gas.

Q: QuestionDoes this cooktop have automatic reignition?

Asked 2 years ago by Dean.

• A:Answer Thank you for your interest in the LG Cooktop (CBGS3028S) model. Yes, the LG CBGS3028S gas cooktop features automatic reignition. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-CBGS3028S.BSTESTA. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionHow many BTU's for each burner?

Asked 2 years ago by sheg.

• A:Answer Thank you for your interest in the LG Gas Cooktop (CBGS3028S) model. The LG CBGS3028S gas cooktop has 5 sealed gas burners. Here are the BTU ratings for each burner: - Right Rear: 670 BTU - Center (LNG/LPG): 24000/16000 BTU - Right Front: 13500/14000 BTU It also features the UltraHeat™ technology and EasyClean® function for easy maintenance. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-CBGS3028S.BSTESTA. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionHi, does the cooktop have an Installation option ? (I did not see one). I am planning to buy the matching LG wall oven together with installation, can the crew install the cooktop as well? NOTE: The cooktop is on top of the oven.

Asked 2 years ago by Anonymous.

• A:Answer Yes, and they did a wnderful job- we have the Best Buy plan which includes this and other nice features

  Answered 1 year ago by GregoryHVerified Purchase

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Q: Questiondoes this item come with a lp conversion kit

Asked 2 years ago by jb.

• A:Answer Yes, it was no problem for them to install in our home which uses propane

  Answered 1 year ago by GregoryHVerified Purchase

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Q: QuestionWhat are the knobs made of and do they damage easily?

Asked 2 years ago by Anonymous.

• A:Answer Hello there! Thank you for sharing your inquiry with us regarding the LG STUDIO 30" Built-In Smart Gas Cooktop with 5 Burners and Griddle. https://www.bestbuy.com/product/lg-studio-30-built-in-smart-gas-cooktop-with-5-burners-and-griddle-stainless-steel/JJ8VPZ6Q6F We understand your inquiry! This model features high-quality, weighted metal knobs designed for durability and a premium feel, ensuring they withstand regular kitchen use without damaging easily. We want to ensure you enjoy the professional performance and aesthetic of your cooktop for years to come. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionI have a 29 inch wide cutout for my current cooktop (not LG). I see that this cooktop requires a width of 28.5 inches. Will this still work with a cutout width of 29 inches?

Asked 2 years ago by Steve.

• A:Answer Hey, Steve! Here are the dimensions for the width of the LG 30-in-Built-In Gas Cooktop for a Cooktop Size Group: medium (24 - 35 inches). Checkout more detail dimensions here: https://shorturl.at/fkx34. ~Rita

  Answered 2 years ago by LG Digital Customer Care

  
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