Questions & Answers
- Model:
- SRFB27W3
- |
- SKU:
- 6561873
Q: QuestionIs the front of the Stainless Steel model magnetic?
Asked by Anonymous.
- A:Answer Yes, the front is magnetic.
Answered by Anonymous
Q: QuestionDoes this refrigerator come with white side panels, as pictured?
Asked by JRB.
- A:Answer Thank you for your interest in the LG French Door Refrigerator (SRFB27W3) model. Yes, the LG SRFB27W3 refrigerator comes with white side panels, as pictured. The product description and specifications clearly indicate that the refrigerator is available in "Essence White" and that the side panel color is white. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-SRFB27W3.AEHCNA0. ^Cris
Answered by LG Digital Customer Care

Q: QuestionWhat is Essence White compared to a standard refrigerator (textured finish) white?
Asked by Jamie.
- A:Answer Thank you for your interest in the LG STUDIO 27 cu. ft. Smart Counter-Depth MAX™ French Door Refrigerator (SRFB27W3) model. The Essence White finish of the LG SRFB27W3 refrigerator is described as an elegant matte white finish that adds beauty to modern kitchens. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-SRFB27W3.AEHCNA0. ^Cris
Answered by LG Digital Customer Care

Q: QuestionAre there humidity controls on the crispers?
Asked by WileyOne.
- A:Answer A. Yes. ~Tanisha
Answered by LG Digital Customer Care

Q: QuestionCan I get a white French door refrigerator with gold handles?
Asked by Porky.
- A:Answer LG does not make custom orders for refrigerators, so only refrigerators like the LG STUDIO 27 cu. Ft. Smart Counter-Depth MAX™ French Door Refrigerator, Model # SRFB27W3, is available in an exclusive Essence White finish with light bronze handles...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDo you have a standard depth white refrigerator? We are trying to match our 15 year old LG refrigerator.
Asked by Anonymous.
- A:Answer What type of refrigerator and what capacity are you interested? LG Makes French Door, Side-by-Side, Bottom Freezer, and Top Freezer refrigerators in standard depth, with one or two models that are offered in white...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes it dispense COLD water?
Asked by KeKe.
- A:Answer Hi there, KeKe. Thank you for sharing your inquiry with us. We understand you're asking if the LG SRFB27W3 refrigerator dispenses cold water. Yes, the LG SRFB27W3 refrigerator is designed with an internal water dispenser that provides filtered, cold water. https://www.bestbuy.com/site/lg-studio-counter-depth-max-26-5-cu-ft-french-door-smart-refrigerator-with-internal-water-dispenser-essence-white/6561873.p?skuId=6561873 We're here to help if you have any further questions. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care

Q: QuestionIs this available in standard depth? Thank you!
Asked by scurry.
- A:Answer Hi there. We appreciate your interest in the LG STUDIO SRFB27W3 French Door Refrigerator! We understand how important it is to find a model that fits seamlessly into your kitchen space. This specific model is designed as a Counter Depth refrigerator, which allows it to align more closely with your cabinetry for a sleek, built-in look. According to the official specifications, it is not available in a standard depth configuration. The depth with handles is 31.75", which is shallower than traditional standard-depth models. https://www.lg.com/us/lg-studio-appliances/lg-srfb27w3-french-3-door-refrigerator#pdp_specs If you're specifically looking for a similar LG STUDIO refrigerator in standard depth, we’d be happy to help find one that suits your space. Please send us a private message on Social Media @LGUSSupport and our team will gladly assist you further. —Renzo
Answered by LG Digital Customer Care

Q: QuestionCan you get the unit with stainless steel colored handles? The rose/gold handles remind me of my grandparents' home.
Asked by Anonymous.
- A:Answer Hi there! Thank you for your interest in the LG STUDIO SRFB27W3 French Door Refrigerator. We understand that you'd prefer stainless steel-colored handles instead of the Light Bronze finish. At this time, the SRFB27W3 comes exclusively with the matching LG STUDIO Light Bronze handles, and there isn't an option for stainless steel-colored handles. https://www.lg.com/us/lg-studio-appliances/lg-srfb27w3-french-3-door-refrigerator#pdp_specs If you're looking for alternative handle finishes or customization options, feel free to send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you in finding the best solution. We appreciate your interest in LG STUDIO appliances! —Renzo
Answered by LG Digital Customer Care

Q: QuestionCan you fit a carton of a dozen eggs on any of the shelves on the door? It looks like there's no dedicated egg tray like a lot of other fridges have. Thanks!
Asked by bestbuyer125.
- A:Answer No designated egg or butter compartments
Answered by VeraB
Q: QuestionCan I replace the gold handles on the white counter depth LG refrigerator (french Door, bottom freezer) with black handles?
Asked by MoCre.
- A:Answer Hi, MoCre. Thank you for your question. Yes, you can replace the gold handles on your LG Refrigerator (SRFB27W3) model white counter-depth LG French Door refrigerator with black handles. LG offers handle replacement kits for many of its refrigerator models, including options for different finishes like black, stainless steel, and other colors. Before purchasing replacement handles, we recommend checking with Best Buy at 888-237-8289 or contacting LG customer support to verify the correct handle kit for your refrigerator model. It’s also a good idea to confirm the installation process to ensure the new handles fit properly and are securely attached. For guidance, you can download its owner's manual through this link: https://www.lg.com/us/support/product/lg-SRFB27W3.AEHCNA0. If you need assistance finding the right replacement kit or have any further questions, feel free to send us a private message on social media @LGUSSupport, and we’ll be happy to help. ^Juvy
Answered by LG Digital Customer Care

Q: Questioncan get extra dividers for the freezer ...need to spectate different food. is there a list of options that i can purchases
Asked by nancy.
- A:Answer Thank you for reaching us regarding LG Refrigerator. Need a new freezer divider for your LG SRFB27W3 refrigerator? Here are some options: • eBay: Used LG freezer drawer divider (MEA42263801) • Sears PartsDirect: LG Electronics Part #MEA61842702 (replaces MEA61842701) • Genuine Replacement Parts: LG Refrigerator Freezer Drawer Guide Divider LFX25971SB03 • TVserviceParts.com: MEA61842102 LG freezer drawer guide divider • eBay: Used LG refrigerator freezer drawer with divider (MJS63852101) • LG Parts: 4974JJ1031A refrigerator freezer drawer guide divider You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-SRFB27W3.AEHCNA0. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionDoes this fridge purchase include installation?
Asked by maryA.
- A:Answer Thank you for your interest in the LG STUDIO 27 cu. ft. Smart Counter-Depth MAX™ French Door Refrigerator (SRFB27S3) model. With regards to your installation concern, kindly coordinate BestBuy for further assistance on this. ^Cris
Answered by LG Digital Customer Care

Q: QuestionWe purchased this fridge and the installer told us the beeping that occurs every 30 seconds will stop once the temp of the fridge gets to what it is set at (37 F). But 48 hours later it is still beeping. Anyone know how to stop the beeping.
Asked by VM.
- A:Answer The LG SRFB27S3 French Door Refrigerator is designed to prevent malfunctioning caused by leaving the refrigerator door or freezer drawer open. It will emit a sound if a refrigerator door or freezer drawer is left open for more than 60 seconds, at 30-second intervals. The Control Panel has a Door Alarm button that can be used to deactivate the door alarm. Unfortunately, it is not possible to turn off the beeping sound when dispensing ice or water. ~Rita
Answered by LG Digital Customer Care

Q: QuestionHi. Why is installation not available for this refrigerator in zip code 27513? Thank you.
Asked by ginger4444.
- A:Answer Please refer to Best Buy for any delivery questions, as they are a third party. Thank you. ~Rita
Answered by LG Digital Customer Care

Q: QuestionWith the top doors open does the width exceed 36"?
Asked by Jim.
- A:Answer yes
Answered by Microwave
Q: QuestionWhat color paint would one use in Sherwin WIlliams or Benjamin Moore to match the appliances? Thanks!
Asked by CoordinatingPaintColor.
- A:Answer Hello there! Thank you for your question. To match the color of your SRFB27W3 appliances, which are typically a sleek stainless steel, you may want to consider colors such as “Stainless Steel” or “Silver Gray” from Sherwin-Williams or Benjamin Moore. These colors are designed to complement stainless steel finishes. -Junel
Answered by LG Digital Customer Care

Q: QuestionWhere is the internal water dispenser? I can not see it in any pictures.
Asked by Linda.
- A:Answer You say it doesn't have an internal water dispenser but the description says it does. You say it has an external dispenser, but the pictures do not show one. So is there no dispenser?
Answered by Anonymous
Q: QuestionHow much space do you need to allow between wall and back of the refrigerator?
Asked by Anonymous.
- A:Answer Hello there! Thank you for your interest in the SRFB27S3 refrigerator. To ensure optimal performance and proper ventilation, it's recommended to allow a minimum clearance of approximately 2 inches between the back of the refrigerator and the wall. This space helps facilitate air circulation around the unit, contributing to its efficient operation. If you have any more questions or need further assistance regarding your specific installation, please feel free to send us a private message on social media @LGUSSupport. We're here to help ensure your appliance works perfectly in your home. Thank you for choosing LG! —Junel
Answered by LG Digital Customer Care

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