Questions & Answers

Q: QuestionCan this steam closet remove odors from clothes?

• A:Answer Yes, this steam closet can easily freshen and remove odors from clothes.

Q: QuestionDoes this steam closet use chemicals?

• A:Answer No, this steam closet uses chemical-free steam technology.

Q: QuestionAre there moving hangers in this steam closet?

• A:Answer Yes, this steam closet has exclusive moving hangers that vibrate side to side.

Q: QuestionCan this steam closet be plugged into a standard outlet?

• A:Answer Yes, this steam closet can simply be plugged into a standard outlet.

Q: QuestionDoes this steam closet have smart capabilities?

• A:Answer Yes, you can get notifications about usage and maintenance with the ThinQ app.

Q: QuestionDoes this steam closet sanitize items?

• A:Answer Yes, this steam closet helps sanitize items from jackets to backpacks.

Q: QuestionHow many hangers does this model hold? How many hangers come with this model?

Asked 2 years ago by Dee.

• A:Answer Thank you for your interest in the LG Steam Closet (S3CW) model. The LG Styler model S3CW can hold up to 4 hangers, and it comes with 2 exclusive moving hangers. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-S3CW.ALCEEUS. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionI need to know, when the door is swung open, how much space (in inches) is between the bottom of the door and the floor? I have some space constraints on my floor (there is a lip that the door will need to clear and open over).

Asked 2 years ago by Seanm.

• A:Answer Hi, Sean. When the door of the LG Styler, model S3CW, is opened, the maximum clearance from door to floor that the leveling legs can achieve is 7 3/4". ^Danee

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionI live in an apartment. Does the product only get delivered to the apartment lobby or mail room area? or Does it actually get delivered into my apartment unit itslelf?

Asked 2 years ago by BD.

• A:Answer Thank you for your interest in the LG Styler® Smart wi-fi Enabled Steam Closet with TrueSteam® Technology and Exclusive Moving Hangers (S3CW) model. With regards to your delivery concern, kindly coordinate with the dealer where you'll buy your LG appliance. In your case, on BestBuy. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionCan we install the steam closet in the garage?

Asked 2 years ago by Reddie.

• A:Answer Thank you for your interest in the LG Styler® Smart wi-fi Enabled Steam Closet with TrueSteam® Technology and Exclusive Moving Hangers (S3CW) model. Yes, you can install the LG S3CW Styler Steam Closet in the garage. The steam closet can be placed in various locations, including foyers, entryways, mudrooms, walk-in closets, and garages. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-S3CW.ALCEEUS. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the width? It is listed in the specifications as 71" but that can't be right....

Asked 2 years ago by JH.

• A:Answer Hi there. Thanks for reaching out. For the LG - Styler Smart Steam Closet w/TrueSteam is 17 1/2" in Width. We do apologize for the typo. `Jai.

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionWe’re looking at installing this next to a wall. How close can it get to the wall and still have room to fully open the door?

Asked 3 years ago by Palladian.

• A:Answer Although the LG Styler® Smart wi-fi Enabled Steam Closet with TrueSteam® Technology and Exclusive Moving Hangers - Metallic Charcoal, Model # S3CW has been tested for clearances of 1 3/16 in. (3 cm) on the sides and rear, it is recommended that you allow at least 18 in. (46 cm) in front to open the door, at least 2 in. (5 cm) on both sides and between the back of the appliance and the wall, and to allow at least 7 3/4 in. (20 cm) between the top of the appliance and any overhanging shelves or cabinets. A sturdy floor should support the total appliance weight of 162.5 lb (73.7 kg). The combined weight of any other laundry appliances should also be considered...^Ivan

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes it take all wrinkles out of dress clothes? If so, how long does it take?

Asked 3 years ago by Amy.

• A:Answer Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionDoes it need to be connected to a water line?

Asked 3 years ago by Lenny.

• A:Answer No water line required. When you open the front door of the machine, there are two removable tanks (one for fill water and one for waste water).

  Answered 3 years ago by ReviewerVerified Purchase

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Q: QuestionCan pillows, blankets, and comforters be steamed in this?

Asked 4 years ago by Lyn.

• A:Answer Hello, yes it can be.^Venette

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionDoes Best Buy offer installation of this item?

Asked 4 years ago by Lee1898.

• A:Answer Hi, please contact BestBuy regarding this concern.^Venette

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionThe door can open from right side?

Asked 4 years ago by Anonymous.

• A:Answer Hello, yes you can.^Venette

  Answered 4 years ago by LG Digital Customer Care

  
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