“My monitor won’t turn on when plugged in and I can’t find an on/off button. Is my new monitor defective?”

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• It doesn’t have an on off switch. It turns on automatically when you start up your computer.

  Answered by Soxfaninnyc 5 years ago

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• The LG 24 Inch UltraFine 4K UHD IPS Monitor with macOS Compatibility, Model # 24MD4KL-B is designed as a Mac-friendly monitor, designed to pair with an Apple desktop or laptop equipped with Thunderbolt 3. that can be used with recent MacBook Pros and iPad Pros, or as a second display for an iMac Pro or a recent iMac. The monitor integrates well with macOS, and you can change its settings directly from your Mac's Display dialog. IT turns on automatically when you connect a laptop to it via a Thunderbolt 3 port, and the monitor has no dedicated onscreen display (OSD) from which to control settings. Mac users can change some display settings in macOS itself, but Windows users don't have that option. The monitor is free of buttons or controls. It doesn't even have an on/off switch. You control it directly from your Mac, using options in its Display dialog box...^IFV

  Answered by LG Digital Customer Care 5 years ago

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