“we have had this dvd player for a little while with no problems. Tried to us it the other night and got sound for movie previews but when movie started there was no sound.”
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We regret to read about the issues that you are experiencing with your LG 4K Ultra HD Blu-ray Disc™ Player with HDR Compatibility, Model # UP875 and apologize for any inconveniences. Unfortunately, without knowing your set up or the discs that you are playing, we cannot determine what the issue is. The unit will require some troubleshooting or may require a service repair. Please contact our Customer Service at (800) 243-0000 for assistance...^IFV
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