“How do I request a replacement case? I got my Lifeproof free for my new IPhone 6s and after a couple weeks, the case does not snap on the left bottom edge (near the earplug entry) and a couple days later the case did not snap on the top edges neither. I am so disappointed with the case, because it's not waterproof anymore and that is the reason I got it for. So, how do I request a replacement case?”

1-7 of 7 Answers

• Either click on link to fill out a warranty claim, https://www.lifeproof.com/en-us/warranty-claim, or call 1-(888) 533-0735. You'll just have to pay a $4.99 shipping and handling fee.

  Answered by NYer4 9 years ago

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• Mine is coming apart

  Answered by Anonymous 3 years ago

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• You have to contact Lifeproof plus pay the $4.99 shipping fee

  Answered by Meeka 9 years ago

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• My case for my s20 fe phone broke

  Answered by Anonymous 1 year ago

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• What do I need to do to request a replacement? My case is falling apart

  Answered by Anonymous 2 years ago

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• go to lifeproof.com they have a warranty case replacement link. On the inside of both halves of the case is a serial number you will need to give them. Follow the instruction on the link and they will ship you a case. Ive done it took me 10 minutes.

  Answered by Riley2310 9 years ago

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• Contact lifeproof. Www.lifeproof.com is where I'd start.

  Answered by Bhuber 9 years ago

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