“I just finished setting up the router (with lots of help from DirectLink.) It seems to be working fine, and I have WiFi for my phone and laptop. All looks good, except the purple light won't go off. Did I miss a step?”

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• Normally for Linksys the purple light means ready for setup with the app. Not sure on the issue if you have it set up.

  Answered by Mizzle 6 years ago

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• Hi. Get in touch with us at [email protected] so that we can look into this further. Don't forget to include the link to this post as a reference.

  Answered by Linksys Staff 6 years ago

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