“I bought Jitterbug smartphone3 last week at Best Buy. My smartphone goes to sleep. My friend left a text message to me but I don't see my text message unless I touch my smartphone to wake my phone up. Is any alarm or beep to check the text message?”
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Great question! You are able to manage your lock screen options in setting. You just go to phone settings>android settings>notifications>messaging make sure you do not have the block all option setup and you should be able to receive alerts once a new message comes in on you lock screen even if it is in sleep mode. We hope this was helpful, if you need further assistance please contact our Customer Service Department we are open Mon-Sunday from 6am-6pm Pacific time call us at 1-800-733-6632.
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