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Hello Linda, your husband can turn off (or lock) the volume buttons on the side of the phone if he keeps accidentally pressing them. From the Main Menu, select Settings and press the OK button. Select Volumes & Sounds and press the OK button. Select Volumes and press the OK button. Select Lock Buttons and press the OK button. Select Yes to lock the volume buttons or No to unlock them and press the OK button. You may contact our Customer Service department at 1-800-733-6632, to help with your concerns between the hours of 5am and 7pm, Pacific Standard Time.
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