“Can I swap my flip phone in on the Smart2? It is less than 1 year old.”

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• Call Great Call and see what they can do for you. In my case, they did a swap because my flip phone died -- but I had to pay the difference in price between Flip phone and Smart 2. They messed up the shipping and lost it. I ended up cancelling the Great Call order and I bought the phone on sale at my local Best Buy online. Sometimes it's worth it to take a loss, just to get a better product.

  Answered by Butterfly 6 years ago

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• Hi Katy, we are happy to hear your interest in our GreatCall products. You would need to reach out to the retailer you purchased your flip phone at to verify what their exchange policy is. If you purchased your phone through GreatCall, we offer a 30-Day Return/Exchange policy. We apologize for any inconvenience this may have caused.

  Answered by Lively 6 years ago

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